Capturing team dynamics in the wild: The communication analysis tool

© The Author(s) 2020. Capturing team processes, which are highly dynamic and quickly unfold over time, requires methods that go beyond standard self-report measures. However, quantitative observational methods are challenging when teams are observed in the wild, that is, in their full-situated c...

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Main Authors: Klonek, Florian, Meinecke, Annika, Hay, Georgia, Parker, Sharon
Format: Journal Article
Language:English
Published: SAGE 2020
Subjects:
Online Access:https://journals.sagepub.com/doi/pdf/10.1177/1046496420904126
http://hdl.handle.net/20.500.11937/79820
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author Klonek, Florian
Meinecke, Annika
Hay, Georgia
Parker, Sharon
author_facet Klonek, Florian
Meinecke, Annika
Hay, Georgia
Parker, Sharon
author_sort Klonek, Florian
building Curtin Institutional Repository
collection Online Access
description © The Author(s) 2020. Capturing team processes, which are highly dynamic and quickly unfold over time, requires methods that go beyond standard self-report measures. However, quantitative observational methods are challenging when teams are observed in the wild, that is, in their full-situated context. Technologically advanced tools that enable high-resolution measurements in the wild are rare and, when they exist, expensive. The present research advances high-resolution measurement of team processes by introducing a technological application—the Communication Analysis Tool (CAT)—that captures fine-grained interactions in real workplace contexts. We introduce four core features of CAT: (a) customized coding measures, (b) session-based feedback on interrater reliability, (c) visualization and feedback options for displaying team dynamics, and (d) an export function to conduct advanced statistical analyses on effective team processes. We illustrate these core features using data from an organizational field project on multidisciplinary teams tasked with diagnosing patients with uncommon and highly complex medical conditions.
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spelling curtin-20.500.11937-798202023-04-26T05:25:53Z Capturing team dynamics in the wild: The communication analysis tool Klonek, Florian Meinecke, Annika Hay, Georgia Parker, Sharon Social Sciences Psychology, Applied Management Psychology, Social Psychology Business & Economics behavior coding interaction analysis open-source software interrater reliability temporal dynamics behavior observation software COORDINATION PATTERNS TIME SOFTWARE EXPLOITATION EXPLORATION PERFORMANCE CREW MANAGEMENT KNOWLEDGE MEETINGS © The Author(s) 2020. Capturing team processes, which are highly dynamic and quickly unfold over time, requires methods that go beyond standard self-report measures. However, quantitative observational methods are challenging when teams are observed in the wild, that is, in their full-situated context. Technologically advanced tools that enable high-resolution measurements in the wild are rare and, when they exist, expensive. The present research advances high-resolution measurement of team processes by introducing a technological application—the Communication Analysis Tool (CAT)—that captures fine-grained interactions in real workplace contexts. We introduce four core features of CAT: (a) customized coding measures, (b) session-based feedback on interrater reliability, (c) visualization and feedback options for displaying team dynamics, and (d) an export function to conduct advanced statistical analyses on effective team processes. We illustrate these core features using data from an organizational field project on multidisciplinary teams tasked with diagnosing patients with uncommon and highly complex medical conditions. 2020 Journal Article http://hdl.handle.net/20.500.11937/79820 10.1177/1046496420904126 English https://journals.sagepub.com/doi/pdf/10.1177/1046496420904126 http://purl.org/au-research/grants/arc/FL160100033 SAGE unknown
spellingShingle Social Sciences
Psychology, Applied
Management
Psychology, Social
Psychology
Business & Economics
behavior coding
interaction analysis
open-source software
interrater reliability
temporal dynamics
behavior observation software
COORDINATION PATTERNS
TIME
SOFTWARE
EXPLOITATION
EXPLORATION
PERFORMANCE
CREW
MANAGEMENT
KNOWLEDGE
MEETINGS
Klonek, Florian
Meinecke, Annika
Hay, Georgia
Parker, Sharon
Capturing team dynamics in the wild: The communication analysis tool
title Capturing team dynamics in the wild: The communication analysis tool
title_full Capturing team dynamics in the wild: The communication analysis tool
title_fullStr Capturing team dynamics in the wild: The communication analysis tool
title_full_unstemmed Capturing team dynamics in the wild: The communication analysis tool
title_short Capturing team dynamics in the wild: The communication analysis tool
title_sort capturing team dynamics in the wild: the communication analysis tool
topic Social Sciences
Psychology, Applied
Management
Psychology, Social
Psychology
Business & Economics
behavior coding
interaction analysis
open-source software
interrater reliability
temporal dynamics
behavior observation software
COORDINATION PATTERNS
TIME
SOFTWARE
EXPLOITATION
EXPLORATION
PERFORMANCE
CREW
MANAGEMENT
KNOWLEDGE
MEETINGS
url https://journals.sagepub.com/doi/pdf/10.1177/1046496420904126
https://journals.sagepub.com/doi/pdf/10.1177/1046496420904126
http://hdl.handle.net/20.500.11937/79820