Opening the Career Counseling Black Box: Behavioral Mechanisms of Empathy and Working Alliance
© The Author(s) 2019. Many individuals who struggle with career decisions seek professional guidance from career counselors. However, little is known about how to ensure that career guidance sessions are of high quality. Vital factors for a successful counseling process include a positive working al...
| Main Authors: | , , , |
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| Format: | Journal Article |
| Published: |
2019
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| Online Access: | http://hdl.handle.net/20.500.11937/76510 |
| _version_ | 1848763705353830400 |
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| author | Klonek, Florian Will, T. Ianiro-Dahm, P. Kauffeld, S. |
| author_facet | Klonek, Florian Will, T. Ianiro-Dahm, P. Kauffeld, S. |
| author_sort | Klonek, Florian |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | © The Author(s) 2019. Many individuals who struggle with career decisions seek professional guidance from career counselors. However, little is known about how to ensure that career guidance sessions are of high quality. Vital factors for a successful counseling process include a positive working alliance and empathy of the counselor. This study investigates how counselors’ behaviors, measured with a behavioral coding instrument, related to positive working alliances and empathy. We introduce a video-based instrument that measures microbehaviors and skills during career counseling sessions. Psychometric analyses were conducted on the basis of 53 video recordings. Double-coded sessions (N = 18) showed excellent interrater reliabilities for the coded microbehaviors. By using a multitrait-multimethod approach, we established construct validity with another coding instrument, whereas criterion validity was established with respect to counselors’ empathy and working alliance ratings. We discuss theoretical implications of using video-based methods in career sessions to advance process research and present practical applications in terms of assessing quality assurance in career interventions. |
| first_indexed | 2025-11-14T11:07:42Z |
| format | Journal Article |
| id | curtin-20.500.11937-76510 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T11:07:42Z |
| publishDate | 2019 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-765102019-10-11T06:45:13Z Opening the Career Counseling Black Box: Behavioral Mechanisms of Empathy and Working Alliance Klonek, Florian Will, T. Ianiro-Dahm, P. Kauffeld, S. © The Author(s) 2019. Many individuals who struggle with career decisions seek professional guidance from career counselors. However, little is known about how to ensure that career guidance sessions are of high quality. Vital factors for a successful counseling process include a positive working alliance and empathy of the counselor. This study investigates how counselors’ behaviors, measured with a behavioral coding instrument, related to positive working alliances and empathy. We introduce a video-based instrument that measures microbehaviors and skills during career counseling sessions. Psychometric analyses were conducted on the basis of 53 video recordings. Double-coded sessions (N = 18) showed excellent interrater reliabilities for the coded microbehaviors. By using a multitrait-multimethod approach, we established construct validity with another coding instrument, whereas criterion validity was established with respect to counselors’ empathy and working alliance ratings. We discuss theoretical implications of using video-based methods in career sessions to advance process research and present practical applications in terms of assessing quality assurance in career interventions. 2019 Journal Article http://hdl.handle.net/20.500.11937/76510 10.1177/1069072719865159 restricted |
| spellingShingle | Klonek, Florian Will, T. Ianiro-Dahm, P. Kauffeld, S. Opening the Career Counseling Black Box: Behavioral Mechanisms of Empathy and Working Alliance |
| title | Opening the Career Counseling Black Box: Behavioral Mechanisms of Empathy and Working Alliance |
| title_full | Opening the Career Counseling Black Box: Behavioral Mechanisms of Empathy and Working Alliance |
| title_fullStr | Opening the Career Counseling Black Box: Behavioral Mechanisms of Empathy and Working Alliance |
| title_full_unstemmed | Opening the Career Counseling Black Box: Behavioral Mechanisms of Empathy and Working Alliance |
| title_short | Opening the Career Counseling Black Box: Behavioral Mechanisms of Empathy and Working Alliance |
| title_sort | opening the career counseling black box: behavioral mechanisms of empathy and working alliance |
| url | http://hdl.handle.net/20.500.11937/76510 |