Emergency Volunteer Retention: Can a Culture of Inclusiveness Help?

Given increasingly diversified communities and the importance of attracting and retaining all volunteers irrespective of their demographic background, it is important to increase the representativeness of volunteers by promoting diversity. We surveyed emergency services volunteers from Western Austr...

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Main Authors: Gagné, Marylène, Luksyte, Aleksandra, Dunlop, Patrick, Holtrop, Djurre, Kragt, Darja, Farid, Hawa Muhammad
Format: Conference Paper
Published: 2019
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/76211
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author Gagné, Marylène
Luksyte, Aleksandra
Dunlop, Patrick
Holtrop, Djurre
Kragt, Darja
Farid, Hawa Muhammad
author_facet Gagné, Marylène
Luksyte, Aleksandra
Dunlop, Patrick
Holtrop, Djurre
Kragt, Darja
Farid, Hawa Muhammad
author_sort Gagné, Marylène
building Curtin Institutional Repository
collection Online Access
description Given increasingly diversified communities and the importance of attracting and retaining all volunteers irrespective of their demographic background, it is important to increase the representativeness of volunteers by promoting diversity. We surveyed emergency services volunteers from Western Australia to examine (a) whether and why culture of inclusiveness plays an important role for volunteer retention and (b) whether and why female volunteers have different perceptions of inclusivity culture in their units. Our findings demonstrated that climate for inclusion played a vital role for volunteer retention because in such climates they felt connected and related to others, and felt freedom to express themselves professionally. Despite the importance of climate for inclusion, male and female volunteers viewed this climate differently and experienced different outcomes. Female volunteers perceived marginally lower levels of climate of inclusion than men. As hypothesised, female volunteers felt more connected to their teammates in inclusive climates integrative of differences. Unexpectedly, female volunteers’ relatedness needs were less likely to be fulfilled in inclusive climates where they were included into decision-making.
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spelling curtin-20.500.11937-762112023-06-13T02:58:34Z Emergency Volunteer Retention: Can a Culture of Inclusiveness Help? Gagné, Marylène Luksyte, Aleksandra Dunlop, Patrick Holtrop, Djurre Kragt, Darja Farid, Hawa Muhammad volunteer retention climate for inclusion psychological needs female volunteers Given increasingly diversified communities and the importance of attracting and retaining all volunteers irrespective of their demographic background, it is important to increase the representativeness of volunteers by promoting diversity. We surveyed emergency services volunteers from Western Australia to examine (a) whether and why culture of inclusiveness plays an important role for volunteer retention and (b) whether and why female volunteers have different perceptions of inclusivity culture in their units. Our findings demonstrated that climate for inclusion played a vital role for volunteer retention because in such climates they felt connected and related to others, and felt freedom to express themselves professionally. Despite the importance of climate for inclusion, male and female volunteers viewed this climate differently and experienced different outcomes. Female volunteers perceived marginally lower levels of climate of inclusion than men. As hypothesised, female volunteers felt more connected to their teammates in inclusive climates integrative of differences. Unexpectedly, female volunteers’ relatedness needs were less likely to be fulfilled in inclusive climates where they were included into decision-making. 2019 Conference Paper http://hdl.handle.net/20.500.11937/76211 restricted
spellingShingle volunteer retention
climate for inclusion
psychological needs
female volunteers
Gagné, Marylène
Luksyte, Aleksandra
Dunlop, Patrick
Holtrop, Djurre
Kragt, Darja
Farid, Hawa Muhammad
Emergency Volunteer Retention: Can a Culture of Inclusiveness Help?
title Emergency Volunteer Retention: Can a Culture of Inclusiveness Help?
title_full Emergency Volunteer Retention: Can a Culture of Inclusiveness Help?
title_fullStr Emergency Volunteer Retention: Can a Culture of Inclusiveness Help?
title_full_unstemmed Emergency Volunteer Retention: Can a Culture of Inclusiveness Help?
title_short Emergency Volunteer Retention: Can a Culture of Inclusiveness Help?
title_sort emergency volunteer retention: can a culture of inclusiveness help?
topic volunteer retention
climate for inclusion
psychological needs
female volunteers
url http://hdl.handle.net/20.500.11937/76211