To do or not to do? Exploring the focal role of affective well‐being in customer participation

QR Code

To do or not to do? Exploring the focal role of affective well‐being in customer participation

Bibliographic Details
Main Authors:	Asokan, Aswathy, Sharma, Piyush, Kingshott, Russel, Maurya, Upendra Kumar, Kaur, Arshinder
Format:	Conference Paper
Published:	2019
Online Access:	http://hdl.handle.net/20.500.11937/76042

Similar Items

Role of task-related affective well-being in customer participation
by: Asokan, Aswathy Ajitha, et al.
Published: (2020)

Customer participation and service outcomes: Mediating role of task-related affective well-being
by: Asokan, A., et al.
Published: (2018)

Is affective well-being important for self-service encounters? An empirical study considering the role of task complexity and knowledge
by: Asokan, Aswathy Ajitha, et al.
Published: (2020)

Mediating role of task-related affective well-being in the influence of customer participation via self-service technologies on service outcomes
by: Asokan Ajitha, Aswathy
Published: (2020)

Internal service quality as a driver of employee satisfaction, commitment and performance – exploring the focal role of employee well-being
by: Sharma, Piyush, et al.
Published: (2016)

Managing customer relationships in emerging markets: Focal roles of relationship comfort and relationship proneness
by: Gaur, S.S., et al.
Published: (2019)

Exploring the influence of role stressors, job-related affective well-being and affective job satisfaction on service managers' performance
by: Sharma, Piyush, et al.
Published: (2019)

Managerial well-being and performance: An integrative framework
by: Redden, Fabian Agnelo, et al.
Published: (2021)

How do brand evaluations affect online brand engagement? Mediation impact and evidence from Facebook
by: Alqahtani, Abdul, et al.
Published: (2024)

Self-service technology in supermarkets – Do frontline staff still matter?
by: Sharma, Piyush, et al.
Published: (2020)

Front-Line Service Roles Engagement and Subjective Well-being of Socially-Disadvantaged Employees
by: Garvey, D., et al.
Published: (2018)

Impact of Engagement in Front-Line Service Roles on the Subjective Well-being of Indigenous Employees
by: Kingshott, Russel, et al.
Published: (2017)

Customer expectations from luxury services: towards a conceptual framework
by: Asokan, Aswathy Ajitha, et al.
Published: (2020)

Customer Expectations From Luxury Services – A Zone of Tolerance Perspective
by: Sharma, Piyush, et al.
Published: (2024)

Offshore outsourcing of customer services: What do the consumers think?
by: Sharma, Piyush
Published: (2011)

Do Relational Goods Raise Well-Being? An Econometric Analysis
by: Rasciute, S., et al.
Published: (2017)

The paradox from within: research participants doing-being-observed
by: Hazel, Spencer
Published: (2015)

Impact of role stressors on the affective well‐being and contextual performance of managers in non‐government organizations
by: Sharma, Piyush
Published: (2018)

Do external diversity practices boost focal firm performance? The case of supplier diversity
by: Richard, O., et al.
Published: (2015)

The Focal Role of Emotional Well Being in Student-University Interactions: A Relationship Marketing Approach
by: Loh, Hwee Kuen
Published: (2021)

Moderating Role of Service Separation on Customer-Firm Relationships
by: Alhathal, F., et al.
Published: (2017)

Finding PASSION by DOing the things you do WELL
by: Wan Salim, Wan Wardatul Amani
Published: (2017)

Attitudes to aging in older carers - Do they have a role in their well-being?
by: Loi, S., et al.
Published: (2015)

Moderating effects of service separation on customer relationships with service firms: A social-exchange perspective
by: Alhathal, F., et al.
Published: (2018)

Doing well or doing good? Extrinsic and intrinsic CSR in Switzerland
by: Looser, S., et al.
Published: (2015)

'Happy-Performing Managers’ thesis: Testing the Mediating Role of Job-related Affective Outcomes on the Impact of Role-Stressors on Contextual Performance
by: Hosie, P., et al.
Published: (2019)

Customer engagement and relationships in multi-actor service ecosystems
by: Sharma, Piyush, et al.
Published: (2020)

Impact of frontline service employees’ acculturation behaviors on customer satisfaction and commitment in intercultural service encounters
by: Gaur, S., et al.
Published: (2017)

Doing Well by Doing Good: The S in Corporate Social Responsibility and Efficiency Performance
by: Qian, Long Kweh, et al.
Published: (2014)

How to do high quality research and publish in top journals?
by: Sharma, Piyush
Published: (2020)

How to do high quality research and publish in top journals?
by: Sharma, Piyush
Published: (2019)

The relationship between wives' estimates of time spent doing housework, support and wives' well-being
by: Noor, Noraini M.
Published: (1997)

How do marketing decisions impact market share and firm value?
by: Sharma, Piyush
Published: (2019)

Focal and non-focal epilepsy localization: a review
by: Hussein, Ahmed Faeq, et al.
Published: (2018)

Public Sector Collaboration: Are We Doing It Well and Could We Do It Better?
by: Wilkins, Peter, et al.
Published: (2015)

Navigating inter-cultural experiences [NICE] in B2B relationships: New insights and future research directions
by: Kingshott, Russel, et al.
Published: (2024)

Do proactive career behaviours enhance individual well-being? An empirical study among professional engineers
by: Norizan Baba Rahim,
Published: (2022)

Attitudes Towards E-Learning (Version 2.X): What Do Students Think Now?
by: Loh, Hwee Kuen Claire, et al.
Published: (2012)

Local unit do well in world rankings
by: Rajaendram, Rebecca
Published: (2016)

Why Do People Participate in Epidemiological Research?
by: Slegers, C., et al.
Published: (2015)

Cannot write session to /tmp/vufind_sessions/sess_m1rbkhvppgngfb1akusi8bd5h2