| Summary: | Current approaches to reduce technostress are myopic as they underestimate the
role of the individual’s agency in its amelioration and instead focus only on organisationprovided interventions. This conceptual paper uses the Job Demands-Resources (JD-R)
theory in postulating mindfulness, an individual disposition amenable to development as a
personal resource in alleviating techno-burnout and fostering work engagement among
employees with intensive Information and communications technology (ICT) use. Further,
we posit psychological need satisfaction as the psychological mechanism that contributes to
differential perceptions of ICT use as stressful or not, thus differentiating them into challenge
and hindrance demands. By introducing mindfulness as a personal resource, the research
related contribution of this paper lies in two domains – as an individual mitigation approach
within the technostress domain and as an emerging personal resource within JD-R theory in
the organisational behaviour domain. Our propositions are proffered as a conceptual
framework and we encourage future research to validate our contentions.
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