Exploring the moderating role of construal levels on the impact of process versus outcome attributes on service evaluations

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Exploring the moderating role of construal levels on the impact of process versus outcome attributes on service evaluations

Bibliographic Details
Main Authors:	Tatavarthy, Aruna Divya, Chatterjee, Swagato, Sharma, Piyush
Format:	Journal Article
Published:	Emerald 2019
Online Access:	http://hdl.handle.net/20.500.11937/76009

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