Exploring the moderating role of construal levels on the impact of process versus outcome attributes on service evaluations

Bibliographic Details
Main Authors: Tatavarthy, Aruna Divya, Chatterjee, Swagato, Sharma, Piyush
Format: Journal Article
Published: Emerald 2019
Online Access:http://hdl.handle.net/20.500.11937/76009
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author Tatavarthy, Aruna Divya
Chatterjee, Swagato
Sharma, Piyush
author_facet Tatavarthy, Aruna Divya
Chatterjee, Swagato
Sharma, Piyush
author_sort Tatavarthy, Aruna Divya
building Curtin Institutional Repository
collection Online Access
first_indexed 2025-11-14T11:06:04Z
format Journal Article
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institution Curtin University Malaysia
institution_category Local University
last_indexed 2025-11-14T11:06:04Z
publishDate 2019
publisher Emerald
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spelling curtin-20.500.11937-760092019-07-17T00:59:36Z Exploring the moderating role of construal levels on the impact of process versus outcome attributes on service evaluations Tatavarthy, Aruna Divya Chatterjee, Swagato Sharma, Piyush 2019 Journal Article http://hdl.handle.net/20.500.11937/76009 Emerald restricted
spellingShingle Tatavarthy, Aruna Divya
Chatterjee, Swagato
Sharma, Piyush
Exploring the moderating role of construal levels on the impact of process versus outcome attributes on service evaluations
title Exploring the moderating role of construal levels on the impact of process versus outcome attributes on service evaluations
title_full Exploring the moderating role of construal levels on the impact of process versus outcome attributes on service evaluations
title_fullStr Exploring the moderating role of construal levels on the impact of process versus outcome attributes on service evaluations
title_full_unstemmed Exploring the moderating role of construal levels on the impact of process versus outcome attributes on service evaluations
title_short Exploring the moderating role of construal levels on the impact of process versus outcome attributes on service evaluations
title_sort exploring the moderating role of construal levels on the impact of process versus outcome attributes on service evaluations
url http://hdl.handle.net/20.500.11937/76009