APA (7th ed.) Citation

Sharma, P., & Ho, A. (2014). Exploring Customers’ Zone of Tolerance for Professional Services Firms.

Chicago Style (17th ed.) Citation

Sharma, Piyush, and A. Ho. Exploring Customers’ Zone of Tolerance for Professional Services Firms. 2014.

MLA (9th ed.) Citation

Sharma, Piyush, and A. Ho. Exploring Customers’ Zone of Tolerance for Professional Services Firms. 2014.

Warning: These citations may not always be 100% accurate.