Consumer ethnocentrism vs. intercultural competence as moderators in intercultural service encounters

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Consumer ethnocentrism vs. intercultural competence as moderators in intercultural service encounters

Bibliographic Details
Main Authors:	Sharma, Piyush, Wu, Z.
Other Authors:	Hamilton, R.
Format:	Conference Paper
Published:	2015
Online Access:	http://hdl.handle.net/20.500.11937/75117

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