What makes good frontline employees? How they look, how they think or how they serve?

QR Code

What makes good frontline employees? How they look, how they think or how they serve?

Bibliographic Details
Main Author:	Sharma, Piyush
Other Authors:	Jaworski, B.
Format:	Conference Paper
Published:	2016
Online Access:	http://hdl.handle.net/20.500.11937/75105

Similar Items

What Makes Good Frontline Employees? How They Look, Think and/or Serve?
by: Sharma, Piyush
Published: (2020)

Corporate Branding: How Effective Is Internal Branding and How Does This Affect the Frontline Employees Performance
by: Mad Nor, Nazura
Published: (2008)

How good is the science?
by: Stockwell, Timothy, et al.
Published: (2012)

Defining the “good” consultation: what is it and how could we measure it?
by: Corah, Louise V.
Published: (2019)

How does service climate affect employee performance? Is internal service quality the missing link?
by: Fung, C., et al.
Published: (2016)

“What are nurses‟ perspectives of a good death and how does this impact patient care?”
by: Woollard, Sally
Published: (2012)

How to do high quality research and publish in top journals?
by: Sharma, Piyush
Published: (2020)

How to do high quality research and publish in top journals?
by: Sharma, Piyush
Published: (2019)

How good are dividend yields and P/E ratios in making asset allocation decisions?
by: Lakshman, Alles
Published: (2005)

Book reviews: what? why and how?
by: Hossain, Ishtiaq
Published: (2015)

OBOR: what, why, how and implications
by: Hossain, Ishtiaq
Published: (2017)

Creative perfektion : the why and how of creative thinking
by: Kilgour, Mark, et al.
Published: (2013)

How to motivate employees to engage in online knowledge sharing: Differences between posters and lurkers
by: Nguyen, Tuyet Mai, et al.
Published: (2020)

How do marketing decisions impact market share and firm value?
by: Sharma, Piyush
Published: (2019)

How OR can Contribute to Strategy Making
by: Ackermann, Fran
Published: (2011)

How to choose right publication journal and how to make a beautiful paper publication
by: Bakhtiar, M. Taher
Published: (2019)

Free broadcast DGPS service in marine: how good is it?
by: Che Hassan, Rozaimi, et al.
Published: (2005)

An EU Copyright Code: what and how, if ever?
by: Derclaye, Estelle, et al.
Published: (2011)

Modified nominal group technique: what and how
by: Islam, Rafikul
Published: (2009)

Distributive justice : who gets what and how
by: Sulaiman, Kabuye Uthman
Published: (2012)

What are karrikins and how were they 'discovered' by plants?
by: Flematti, G., et al.
Published: (2015)

Web caching and prefetching: what, why, and how?
by: Sulaiman, Sarina, et al.
Published: (2008)

Organisational frontline participation – Towards an extended framework
by: Sharma, Piyush
Published: (2021)

The what, why, who and how of globalization: What is psychology to do?
by: Prilleltensky, Isaac
Published: (2012)

How to make your housework more spiritual
by: Seise, Claudia (Azizah)
Published: (2018)

How to Make Innovation Happen in ASOG Shanghai
by: Ding, Haohong
Published: (2012)

Halal Awareness Video: How to know your desired food premises serve halal food?
by: Hashim, Yumi Zuhanis Has-Yun, et al.
Published: (2020)

Me and My Future Self: How Perceived Connectedness Shapes Future Thinking and Decision-Making Processes
by: Fletcher, Daniel
Published: (2025)

Editorial: What reviewers want: How to make your article more appealing to peer reviewers
by: Hagger, Martin
Published: (2013)

Satellite mapping in cities and below cities: how good is it now?
by: Hancock, Craig, et al.
Published: (2016)

How important is the frontline uniform toward employee’s self-efficacy? A case study of five-star hotel / Nurliyana Baharuddin and Mohd Raziff Jamaluddin
by: Baharuddin, Nurliyana, et al.
Published: (2020)

Influencing how young learners think. A case study.
by: Kececioglu, Ellen Marie
Published: (2018)

Churning political storm: How what Malaysians vote
by: Noh, Abdillah
Published: (2018)

The Why, What, Who & How in business process outsourcing
by: Mitra, Protoya
Published: (2004)

Gas porosity defect – what it means and how to respond
by: Sheladiyaa, Manojkumar V., et al.
Published: (2023)

Teaching Soft OR/MS Methodologies: What, Why and How
by: Ackermann, Fran
Published: (2015)

What is the impact of credit risk on financial institutions? How credit derivatives help in mitigating such risk and how they are valued?
by: Mantri, Pratik
Published: (2014)

How to make the board effective for good practices of corporate governance / Yusniyati Yusri and Mohamad Azmi Nias Ahmad
by: Yusri, Yusniyati, et al.
Published: (2003)

Addicting via hashtags: How is Twitter making addiction?
by: Dwyer, Robyn, et al.
Published: (2016)

How Well-Designed Work Makes Us Smarter
by: Parker, Sharon, et al.
Published: (2022)

Cannot write session to /tmp/vufind_sessions/sess_ge8a17d5pc3fape9kek1nh8q2s