Sharma, P., & Jaworski, B. (2016). What makes good frontline employees? How they look, how they think or how they serve?
Chicago Style (17th ed.) CitationSharma, Piyush, and B. Jaworski. What Makes Good Frontline Employees? How They Look, How They Think or How They Serve? 2016.
MLA (9th ed.) CitationSharma, Piyush, and B. Jaworski. What Makes Good Frontline Employees? How They Look, How They Think or How They Serve? 2016.
Warning: These citations may not always be 100% accurate.