A comparison of key attributes between peer-to-peer accommodations and hotels using online reviews

The advent of peer-to-peer (P2P) accommodation challenges the conventional business practices of long-established accommodation providers such as hotels. Relevant knowledge is needed to identify the key similarities and differences between P2P accommodation and hotels. Using online reviews, this res...

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Main Authors: Zhang, G., Cui, R., Cheng, Mingming, Zhang, Q., Li, Z.
Format: Journal Article
Published: Routledge 2019
Online Access:http://hdl.handle.net/20.500.11937/74706
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author Zhang, G.
Cui, R.
Cheng, Mingming
Zhang, Q.
Li, Z.
author_facet Zhang, G.
Cui, R.
Cheng, Mingming
Zhang, Q.
Li, Z.
author_sort Zhang, G.
building Curtin Institutional Repository
collection Online Access
description The advent of peer-to-peer (P2P) accommodation challenges the conventional business practices of long-established accommodation providers such as hotels. Relevant knowledge is needed to identify the key similarities and differences between P2P accommodation and hotels. Using online reviews, this research casts light on guests’ perceived differences between Airbnb and hotels. Our research shows that the key differences between Airbnb and hotels are largely reflected through a wide variety of distinctive and similar attributes. The key differences include the ability to bring pets and the opportunity to encounter hosts’ pets, atmosphere, flexibility, value for money and quality assurance. This paper provides further insights into knowledge pertaining to the relationship between P2P accommodation and hotels.
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institution Curtin University Malaysia
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publishDate 2019
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spelling curtin-20.500.11937-747062019-07-31T06:22:31Z A comparison of key attributes between peer-to-peer accommodations and hotels using online reviews Zhang, G. Cui, R. Cheng, Mingming Zhang, Q. Li, Z. The advent of peer-to-peer (P2P) accommodation challenges the conventional business practices of long-established accommodation providers such as hotels. Relevant knowledge is needed to identify the key similarities and differences between P2P accommodation and hotels. Using online reviews, this research casts light on guests’ perceived differences between Airbnb and hotels. Our research shows that the key differences between Airbnb and hotels are largely reflected through a wide variety of distinctive and similar attributes. The key differences include the ability to bring pets and the opportunity to encounter hosts’ pets, atmosphere, flexibility, value for money and quality assurance. This paper provides further insights into knowledge pertaining to the relationship between P2P accommodation and hotels. 2019 Journal Article http://hdl.handle.net/20.500.11937/74706 10.1080/13683500.2019.1575339 Routledge restricted
spellingShingle Zhang, G.
Cui, R.
Cheng, Mingming
Zhang, Q.
Li, Z.
A comparison of key attributes between peer-to-peer accommodations and hotels using online reviews
title A comparison of key attributes between peer-to-peer accommodations and hotels using online reviews
title_full A comparison of key attributes between peer-to-peer accommodations and hotels using online reviews
title_fullStr A comparison of key attributes between peer-to-peer accommodations and hotels using online reviews
title_full_unstemmed A comparison of key attributes between peer-to-peer accommodations and hotels using online reviews
title_short A comparison of key attributes between peer-to-peer accommodations and hotels using online reviews
title_sort comparison of key attributes between peer-to-peer accommodations and hotels using online reviews
url http://hdl.handle.net/20.500.11937/74706