The sharing economy and digital discrimination: The case of Airbnb

Digital discrimination has become a buzz word following the recent reports of racial and other discrimination associated with Airbnb. This issue is perceived to pose serious concerns with the rapid growth of the sharing economy. This research derives insights into digital discrimination through the...

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Main Authors: Cheng, Mingming, Foley, C.
Format: Journal Article
Published: Pergamon 2018
Online Access:http://hdl.handle.net/20.500.11937/74593
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author Cheng, Mingming
Foley, C.
author_facet Cheng, Mingming
Foley, C.
author_sort Cheng, Mingming
building Curtin Institutional Repository
collection Online Access
description Digital discrimination has become a buzz word following the recent reports of racial and other discrimination associated with Airbnb. This issue is perceived to pose serious concerns with the rapid growth of the sharing economy. This research derives insights into digital discrimination through the lens of a series of online newspaper comments made in response to an article reporting Airbnb's new anti-discrimination policy. The data were analysed by using text-mining and co-stakeholder analysis. The visualized network and each stakeholder's surrounding discourse reveal that digital discrimination contains multiple layers and meaning constructions. This paper provides a starting point for tourism and hospitality researchers to contribute to the thinking around the digital discrimination with the rapid growth of the sharing economy.
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format Journal Article
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institution Curtin University Malaysia
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publishDate 2018
publisher Pergamon
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spelling curtin-20.500.11937-745932019-07-31T06:30:23Z The sharing economy and digital discrimination: The case of Airbnb Cheng, Mingming Foley, C. Digital discrimination has become a buzz word following the recent reports of racial and other discrimination associated with Airbnb. This issue is perceived to pose serious concerns with the rapid growth of the sharing economy. This research derives insights into digital discrimination through the lens of a series of online newspaper comments made in response to an article reporting Airbnb's new anti-discrimination policy. The data were analysed by using text-mining and co-stakeholder analysis. The visualized network and each stakeholder's surrounding discourse reveal that digital discrimination contains multiple layers and meaning constructions. This paper provides a starting point for tourism and hospitality researchers to contribute to the thinking around the digital discrimination with the rapid growth of the sharing economy. 2018 Journal Article http://hdl.handle.net/20.500.11937/74593 10.1016/j.ijhm.2017.11.002 Pergamon restricted
spellingShingle Cheng, Mingming
Foley, C.
The sharing economy and digital discrimination: The case of Airbnb
title The sharing economy and digital discrimination: The case of Airbnb
title_full The sharing economy and digital discrimination: The case of Airbnb
title_fullStr The sharing economy and digital discrimination: The case of Airbnb
title_full_unstemmed The sharing economy and digital discrimination: The case of Airbnb
title_short The sharing economy and digital discrimination: The case of Airbnb
title_sort sharing economy and digital discrimination: the case of airbnb
url http://hdl.handle.net/20.500.11937/74593