Make-or-break during production: shedding light on change-orders, rework and contractors margin in construction

A considerable amount of research has examined the cost performance of construction projects, yet there has been a paucity of studies that have examined the impact that client initiated change-orders and rework have on contractors. This paper seeks to add further clarity to this issue by replicating...

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Bibliographic Details
Main Authors: Love, Peter, Ika, L., Ahiaga-Dagbui, D., Locatelli, G., Sing, M.
Format: Journal Article
Published: Taylor & Francis 2018
Online Access:http://purl.org/au-research/grants/arc/DP160102882
http://hdl.handle.net/20.500.11937/74311
Description
Summary:A considerable amount of research has examined the cost performance of construction projects, yet there has been a paucity of studies that have examined the impact that client initiated change-orders and rework have on contractors. This paper seeks to add further clarity to this issue by replicating previous empirically-based research to establish the validity and reliability of the key issues influencing a contractor's cost performance. A total of 98 projects were used to examine the value of rework and change-orders and their influence on a contractor's margin. Only 65% of projects experienced a cost increase, though a mean rework cost of 0.39% of the contracted value was incurred. The difference between approved client change-orders and those by the contractor for subcontractors was 0.5% of the total costs incurred, which adversely impacted the organisation's profit. Margin losses may well have been higher as rework is seldom formally documented and reported.