Hospital postdischarge intervention trialled with family caregivers of older people in Western Australia: potential translation into practice

There is lack of a suitable assessment tool that can be used routinely and systematically by hospital staff to address family caregivers' (FCs') support needs. This paper describes a novel approach to identifying and addressing FCs' needs following hospital discharge of the older pers...

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Main Authors: Aoun, Samar, Stegmann, R., Slatyer, Susan, Hill, Keith, Parsons, R., Moorin, Rachael, Bronson, M., Walsh, D., Toye, Christine
Format: Journal Article
Published: BM J Group 2018
Online Access:http://hdl.handle.net/20.500.11937/73426
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author Aoun, Samar
Stegmann, R.
Slatyer, Susan
Hill, Keith
Parsons, R.
Moorin, Rachael
Bronson, M.
Walsh, D.
Toye, Christine
author_facet Aoun, Samar
Stegmann, R.
Slatyer, Susan
Hill, Keith
Parsons, R.
Moorin, Rachael
Bronson, M.
Walsh, D.
Toye, Christine
author_sort Aoun, Samar
building Curtin Institutional Repository
collection Online Access
description There is lack of a suitable assessment tool that can be used routinely and systematically by hospital staff to address family caregivers' (FCs') support needs. This paper describes a novel approach to identifying and addressing FCs' needs following hospital discharge of the older person receiving care. SETTING AND PARTICIPANTS: FC recruitment occurred on the patient's discharge from a tertiary hospital in Western Australia; 64 completed the study; 80% were female; mean age 63.2 years. INTERVENTION: The Further Enabling Care at Home (FECH) programme was delivered over the telephone by a specially trained nurse and included: support to facilitate understanding of the patient's discharge letter; caregiver support needs assessment and prioritisation of urgent needs; and collaborative guidance, from the nurse, regarding accessing supports. RESULTS: Sixty-four FCs completed the FECH programme. The top three support needs identified by the FCs were: knowing what to expect in the future (52%), knowing who to contact if they were concerned (52%) and practical help in the home (36%). The telephone-based outreach service worked well and was convenient for the nurse and the FCs, and saved on transport, time and money. Most of the FCs appreciated the systematic approach to identify and articulate their needs and were satisfied with the support they received, mainly navigation through the systems, problem solving, self-care strategies, explanation of illness, symptoms and medication and access to after-hours services. CONCLUSIONS: In order to guide services which may consider adopting this systematic approach to supporting FCs and integrating it into their routine practice, this evaluation of the FECH programme has described the processes implemented and highlighted the factors that hindered or facilitated these processes to engage caregivers with appropriate services in a timely manner. Positive feedback indicated that the programme was a useful addition to hospital discharge planning. TRIAL REGISTRATION NUMBER: ACTRN12614001174673; Results.
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institution Curtin University Malaysia
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last_indexed 2025-11-14T10:56:40Z
publishDate 2018
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spelling curtin-20.500.11937-734262019-01-17T06:59:50Z Hospital postdischarge intervention trialled with family caregivers of older people in Western Australia: potential translation into practice Aoun, Samar Stegmann, R. Slatyer, Susan Hill, Keith Parsons, R. Moorin, Rachael Bronson, M. Walsh, D. Toye, Christine There is lack of a suitable assessment tool that can be used routinely and systematically by hospital staff to address family caregivers' (FCs') support needs. This paper describes a novel approach to identifying and addressing FCs' needs following hospital discharge of the older person receiving care. SETTING AND PARTICIPANTS: FC recruitment occurred on the patient's discharge from a tertiary hospital in Western Australia; 64 completed the study; 80% were female; mean age 63.2 years. INTERVENTION: The Further Enabling Care at Home (FECH) programme was delivered over the telephone by a specially trained nurse and included: support to facilitate understanding of the patient's discharge letter; caregiver support needs assessment and prioritisation of urgent needs; and collaborative guidance, from the nurse, regarding accessing supports. RESULTS: Sixty-four FCs completed the FECH programme. The top three support needs identified by the FCs were: knowing what to expect in the future (52%), knowing who to contact if they were concerned (52%) and practical help in the home (36%). The telephone-based outreach service worked well and was convenient for the nurse and the FCs, and saved on transport, time and money. Most of the FCs appreciated the systematic approach to identify and articulate their needs and were satisfied with the support they received, mainly navigation through the systems, problem solving, self-care strategies, explanation of illness, symptoms and medication and access to after-hours services. CONCLUSIONS: In order to guide services which may consider adopting this systematic approach to supporting FCs and integrating it into their routine practice, this evaluation of the FECH programme has described the processes implemented and highlighted the factors that hindered or facilitated these processes to engage caregivers with appropriate services in a timely manner. Positive feedback indicated that the programme was a useful addition to hospital discharge planning. TRIAL REGISTRATION NUMBER: ACTRN12614001174673; Results. 2018 Journal Article http://hdl.handle.net/20.500.11937/73426 10.1136/bmjopen-2018-022747 http://creativecommons.org/licenses/by-nc/4.0/ BM J Group fulltext
spellingShingle Aoun, Samar
Stegmann, R.
Slatyer, Susan
Hill, Keith
Parsons, R.
Moorin, Rachael
Bronson, M.
Walsh, D.
Toye, Christine
Hospital postdischarge intervention trialled with family caregivers of older people in Western Australia: potential translation into practice
title Hospital postdischarge intervention trialled with family caregivers of older people in Western Australia: potential translation into practice
title_full Hospital postdischarge intervention trialled with family caregivers of older people in Western Australia: potential translation into practice
title_fullStr Hospital postdischarge intervention trialled with family caregivers of older people in Western Australia: potential translation into practice
title_full_unstemmed Hospital postdischarge intervention trialled with family caregivers of older people in Western Australia: potential translation into practice
title_short Hospital postdischarge intervention trialled with family caregivers of older people in Western Australia: potential translation into practice
title_sort hospital postdischarge intervention trialled with family caregivers of older people in western australia: potential translation into practice
url http://hdl.handle.net/20.500.11937/73426