Understanding interactive technology in organizational settings: A focus on user experience
Despite the growing interest in holistic approaches capable to go beyond utilitarian perspectives in understanding users’ relationship with interactive technology, user experience remains largely ignored in organizational settings (Bargas-Avila & Hornbæk, 2011). Traditionally, technology use in...
| Main Authors: | , , , |
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| Format: | Book Chapter |
| Published: |
IGI Global
2015
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| Online Access: | http://hdl.handle.net/20.500.11937/71631 |
| _version_ | 1848762531577856000 |
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| author | Andrei, Daniela Flestea, A. Guran, A. Miclea, M. |
| author_facet | Andrei, Daniela Flestea, A. Guran, A. Miclea, M. |
| author_sort | Andrei, Daniela |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | Despite the growing interest in holistic approaches capable to go beyond utilitarian perspectives in understanding users’ relationship with interactive technology, user experience remains largely ignored in organizational settings (Bargas-Avila & Hornbæk, 2011). Traditionally, technology use in organizations was seen as almost completely externally motivated by the need to perform certain tasks. But this is bound to change as complex interactive technologies are increasingly used by organizations and as research indicating the importance of work motivation for employees performance and well-being (Gagné & Deci, 2005) is starting to be considered in the field of interactive technology interaction (Harbich & Hassenzahl, 2008). As a result, this paper addresses the opportunities of applying a user experience approach in organizational settings by providing an overview of the existing research and insights into how important individual and contextual variables might be considered in order to better understand the way desired technology-related outcomes can be facilitated. |
| first_indexed | 2025-11-14T10:49:03Z |
| format | Book Chapter |
| id | curtin-20.500.11937-71631 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T10:49:03Z |
| publishDate | 2015 |
| publisher | IGI Global |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-716312023-06-13T02:58:35Z Understanding interactive technology in organizational settings: A focus on user experience Andrei, Daniela Flestea, A. Guran, A. Miclea, M. Despite the growing interest in holistic approaches capable to go beyond utilitarian perspectives in understanding users’ relationship with interactive technology, user experience remains largely ignored in organizational settings (Bargas-Avila & Hornbæk, 2011). Traditionally, technology use in organizations was seen as almost completely externally motivated by the need to perform certain tasks. But this is bound to change as complex interactive technologies are increasingly used by organizations and as research indicating the importance of work motivation for employees performance and well-being (Gagné & Deci, 2005) is starting to be considered in the field of interactive technology interaction (Harbich & Hassenzahl, 2008). As a result, this paper addresses the opportunities of applying a user experience approach in organizational settings by providing an overview of the existing research and insights into how important individual and contextual variables might be considered in order to better understand the way desired technology-related outcomes can be facilitated. 2015 Book Chapter http://hdl.handle.net/20.500.11937/71631 10.4018/978-1-4666-5888-2 IGI Global restricted |
| spellingShingle | Andrei, Daniela Flestea, A. Guran, A. Miclea, M. Understanding interactive technology in organizational settings: A focus on user experience |
| title | Understanding interactive technology in organizational settings: A focus on user experience |
| title_full | Understanding interactive technology in organizational settings: A focus on user experience |
| title_fullStr | Understanding interactive technology in organizational settings: A focus on user experience |
| title_full_unstemmed | Understanding interactive technology in organizational settings: A focus on user experience |
| title_short | Understanding interactive technology in organizational settings: A focus on user experience |
| title_sort | understanding interactive technology in organizational settings: a focus on user experience |
| url | http://hdl.handle.net/20.500.11937/71631 |