Consumer advocacy for luxury brands

© 2018 This paper explores consumer advocacy for luxury brands in relation to brand satisfaction, brand loyalty and luxury brand attachment. Data were collected from an online consumer panel (n = 393) in Australia and were analysed through structural equation modelling. Luxury brand attachment has b...

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Main Authors: Shimul, A., Phau, Ian
Format: Journal Article
Published: Elsevier 2018
Online Access:http://hdl.handle.net/20.500.11937/71538
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author Shimul, A.
Phau, Ian
author_facet Shimul, A.
Phau, Ian
author_sort Shimul, A.
building Curtin Institutional Repository
collection Online Access
description © 2018 This paper explores consumer advocacy for luxury brands in relation to brand satisfaction, brand loyalty and luxury brand attachment. Data were collected from an online consumer panel (n = 393) in Australia and were analysed through structural equation modelling. Luxury brand attachment has been found to have a stronger effect on consumer advocacy than that of brand satisfaction and brand loyalty. In addition to the moderating role of brand loyalty, luxury consumers’ dilemma with consumer advocacy has been discussed in this paper. These findings provide insight into the consumer advocacy for luxury branding academics and practitioners.
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institution Curtin University Malaysia
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spelling curtin-20.500.11937-715382020-07-24T01:25:10Z Consumer advocacy for luxury brands Shimul, A. Phau, Ian © 2018 This paper explores consumer advocacy for luxury brands in relation to brand satisfaction, brand loyalty and luxury brand attachment. Data were collected from an online consumer panel (n = 393) in Australia and were analysed through structural equation modelling. Luxury brand attachment has been found to have a stronger effect on consumer advocacy than that of brand satisfaction and brand loyalty. In addition to the moderating role of brand loyalty, luxury consumers’ dilemma with consumer advocacy has been discussed in this paper. These findings provide insight into the consumer advocacy for luxury branding academics and practitioners. 2018 Journal Article http://hdl.handle.net/20.500.11937/71538 10.1016/j.ausmj.2018.05.016 Elsevier restricted
spellingShingle Shimul, A.
Phau, Ian
Consumer advocacy for luxury brands
title Consumer advocacy for luxury brands
title_full Consumer advocacy for luxury brands
title_fullStr Consumer advocacy for luxury brands
title_full_unstemmed Consumer advocacy for luxury brands
title_short Consumer advocacy for luxury brands
title_sort consumer advocacy for luxury brands
url http://hdl.handle.net/20.500.11937/71538