Online travel survey response rates and researcher ethnicity

© 2018 John Wiley & Sons, Ltd. This paper documents a United States-based experiment that tested response rates to an online travel survey request. The results of the experiment revealed a dramatically lower rate of response to requests sent by a researcher with an ethnically Chinese-name than...

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Main Authors: Pan, B., Smith, W., Litvin, S., Woodside, Arch
Format: Journal Article
Published: John Wiley & Sons 2018
Online Access:http://hdl.handle.net/20.500.11937/71230
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author Pan, B.
Smith, W.
Litvin, S.
Woodside, Arch
author_facet Pan, B.
Smith, W.
Litvin, S.
Woodside, Arch
author_sort Pan, B.
building Curtin Institutional Repository
collection Online Access
description © 2018 John Wiley & Sons, Ltd. This paper documents a United States-based experiment that tested response rates to an online travel survey request. The results of the experiment revealed a dramatically lower rate of response to requests sent by a researcher with an ethnically Chinese-name than to an identical request from a researcher with a Western-name. The importance of this study is evident to tourism practitioners and academic tourism researchers who so often rely upon survey-based research. Recommendations for overcoming ethnic bias are provided.
first_indexed 2025-11-14T10:47:21Z
format Journal Article
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institution Curtin University Malaysia
institution_category Local University
last_indexed 2025-11-14T10:47:21Z
publishDate 2018
publisher John Wiley & Sons
recordtype eprints
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spelling curtin-20.500.11937-712302018-12-13T09:34:20Z Online travel survey response rates and researcher ethnicity Pan, B. Smith, W. Litvin, S. Woodside, Arch © 2018 John Wiley & Sons, Ltd. This paper documents a United States-based experiment that tested response rates to an online travel survey request. The results of the experiment revealed a dramatically lower rate of response to requests sent by a researcher with an ethnically Chinese-name than to an identical request from a researcher with a Western-name. The importance of this study is evident to tourism practitioners and academic tourism researchers who so often rely upon survey-based research. Recommendations for overcoming ethnic bias are provided. 2018 Journal Article http://hdl.handle.net/20.500.11937/71230 10.1002/jtr.2230 John Wiley & Sons restricted
spellingShingle Pan, B.
Smith, W.
Litvin, S.
Woodside, Arch
Online travel survey response rates and researcher ethnicity
title Online travel survey response rates and researcher ethnicity
title_full Online travel survey response rates and researcher ethnicity
title_fullStr Online travel survey response rates and researcher ethnicity
title_full_unstemmed Online travel survey response rates and researcher ethnicity
title_short Online travel survey response rates and researcher ethnicity
title_sort online travel survey response rates and researcher ethnicity
url http://hdl.handle.net/20.500.11937/71230