Servant leadership as a driver of employee service performance: Test of a trickle-down model and its boundary conditions

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Servant leadership as a driver of employee service performance: Test of a trickle-down model and its boundary conditions

Previous research has demonstrated the role of servant leadership, a leadership style emphasizing serving others, in promoting frontline employees’ service performance. It is unclear, however, how servant leadership by leaders at different organizational levels would exert such an influence. Integra...

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Bibliographic Details
Main Authors:	Wang, Z., Xu, H., Liu, Yukun
Format:	Journal Article
Published:	Plenum Publishing Corporation 2017
Online Access:	http://hdl.handle.net/20.500.11937/69967

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