The effects of employee engagement and self-efficacy on job performance: a longitudinal field study

Self-efficacy’s influence on individual job performance has been well documented in laboratory studies. However, there have been very few rigorous field studies of self-efficacy’s relationship with objectively measured individual job performance in organizational settings. This research history migh...

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Main Authors: Carter, W., Nesbit, P., Badham, R., Parker, Sharon, Sung, L.
Format: Journal Article
Published: Routledge 2016
Online Access:http://hdl.handle.net/20.500.11937/69954
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author Carter, W.
Nesbit, P.
Badham, R.
Parker, Sharon
Sung, L.
author_facet Carter, W.
Nesbit, P.
Badham, R.
Parker, Sharon
Sung, L.
author_sort Carter, W.
building Curtin Institutional Repository
collection Online Access
description Self-efficacy’s influence on individual job performance has been well documented in laboratory studies. However, there have been very few rigorous field studies of self-efficacy’s relationship with objectively measured individual job performance in organizational settings. This research history might account for the low take-up of self-efficacy within the business literature as well as within business itself. When it comes to studies of employee engagement, the same lack of rigorous individual studies applies, although several organizational-level studies link employee engagement to organizational performance, while its claimed benefits have been widely discussed in the business literature. Finally, the degree to which employee engagement and self-efficacy have independent and additive effects on individual-level job performance remains unknown. In order to address these issues, a longitudinal field study was undertaken within an Australian financial services firm. Using survey data linked to objectively measured job performance, we found the additive effects of self-efficacy and employee engagement explained 12% of appointments made and 39% of products sold over and above that explained by past performance. This finding suggests human resource management (HRM) practitioners should address both self-efficacy and employee engagement in order to boost job performance while encouraging HRM scholars to incorporate both measures when conducting job performance studies.
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spelling curtin-20.500.11937-699542021-01-19T03:26:36Z The effects of employee engagement and self-efficacy on job performance: a longitudinal field study Carter, W. Nesbit, P. Badham, R. Parker, Sharon Sung, L. Self-efficacy’s influence on individual job performance has been well documented in laboratory studies. However, there have been very few rigorous field studies of self-efficacy’s relationship with objectively measured individual job performance in organizational settings. This research history might account for the low take-up of self-efficacy within the business literature as well as within business itself. When it comes to studies of employee engagement, the same lack of rigorous individual studies applies, although several organizational-level studies link employee engagement to organizational performance, while its claimed benefits have been widely discussed in the business literature. Finally, the degree to which employee engagement and self-efficacy have independent and additive effects on individual-level job performance remains unknown. In order to address these issues, a longitudinal field study was undertaken within an Australian financial services firm. Using survey data linked to objectively measured job performance, we found the additive effects of self-efficacy and employee engagement explained 12% of appointments made and 39% of products sold over and above that explained by past performance. This finding suggests human resource management (HRM) practitioners should address both self-efficacy and employee engagement in order to boost job performance while encouraging HRM scholars to incorporate both measures when conducting job performance studies. 2016 Journal Article http://hdl.handle.net/20.500.11937/69954 10.1080/09585192.2016.1244096 Routledge fulltext
spellingShingle Carter, W.
Nesbit, P.
Badham, R.
Parker, Sharon
Sung, L.
The effects of employee engagement and self-efficacy on job performance: a longitudinal field study
title The effects of employee engagement and self-efficacy on job performance: a longitudinal field study
title_full The effects of employee engagement and self-efficacy on job performance: a longitudinal field study
title_fullStr The effects of employee engagement and self-efficacy on job performance: a longitudinal field study
title_full_unstemmed The effects of employee engagement and self-efficacy on job performance: a longitudinal field study
title_short The effects of employee engagement and self-efficacy on job performance: a longitudinal field study
title_sort effects of employee engagement and self-efficacy on job performance: a longitudinal field study
url http://hdl.handle.net/20.500.11937/69954