Performance measurement link between the balanced scorecard dimensions: an empirical study of the manufacturing sector in Malaysia

In today’s competitive business environment, firms are emphasising the use of an integrated performance system consisting of both financial and non-financial measures. The emphasis on non-financial measures that drives the financial outcome adds value to the strategic goals of organisation. Literatu...

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Main Author: Krishnan, Anbalagan
Format: Journal Article
Published: Inderscience Publishers 2014
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/6995
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author Krishnan, Anbalagan
author_facet Krishnan, Anbalagan
author_sort Krishnan, Anbalagan
building Curtin Institutional Repository
collection Online Access
description In today’s competitive business environment, firms are emphasising the use of an integrated performance system consisting of both financial and non-financial measures. The emphasis on non-financial measures that drives the financial outcome adds value to the strategic goals of organisation. Literature highlights the causal relationship between the financial and non-financial performance and empirically examined in the Western context but seems to be still lacking in Malaysia. Therefore, this study explores the association between the financial and non-financial measures in the context of the Malaysian business environment. This study uses the structural equation modelling (SEM) which is a superior research tool to measure the causal relationship between the financial and non-financial performance measures in comparison to other multivariate techniques. Although in the Malaysian business environment, the financial motive is still prominent, as compared to the non-financial aspects, the study has proved statistically there is causal link between financial and non-financial measures.
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spelling curtin-20.500.11937-69952017-09-13T14:40:30Z Performance measurement link between the balanced scorecard dimensions: an empirical study of the manufacturing sector in Malaysia Krishnan, Anbalagan non-financial performance measure financial performance measure causal relationship Malaysia traditional measurement system In today’s competitive business environment, firms are emphasising the use of an integrated performance system consisting of both financial and non-financial measures. The emphasis on non-financial measures that drives the financial outcome adds value to the strategic goals of organisation. Literature highlights the causal relationship between the financial and non-financial performance and empirically examined in the Western context but seems to be still lacking in Malaysia. Therefore, this study explores the association between the financial and non-financial measures in the context of the Malaysian business environment. This study uses the structural equation modelling (SEM) which is a superior research tool to measure the causal relationship between the financial and non-financial performance measures in comparison to other multivariate techniques. Although in the Malaysian business environment, the financial motive is still prominent, as compared to the non-financial aspects, the study has proved statistically there is causal link between financial and non-financial measures. 2014 Journal Article http://hdl.handle.net/20.500.11937/6995 10.1504/AAJFA.2014.067016 Inderscience Publishers restricted
spellingShingle non-financial performance measure
financial performance measure
causal relationship
Malaysia
traditional measurement system
Krishnan, Anbalagan
Performance measurement link between the balanced scorecard dimensions: an empirical study of the manufacturing sector in Malaysia
title Performance measurement link between the balanced scorecard dimensions: an empirical study of the manufacturing sector in Malaysia
title_full Performance measurement link between the balanced scorecard dimensions: an empirical study of the manufacturing sector in Malaysia
title_fullStr Performance measurement link between the balanced scorecard dimensions: an empirical study of the manufacturing sector in Malaysia
title_full_unstemmed Performance measurement link between the balanced scorecard dimensions: an empirical study of the manufacturing sector in Malaysia
title_short Performance measurement link between the balanced scorecard dimensions: an empirical study of the manufacturing sector in Malaysia
title_sort performance measurement link between the balanced scorecard dimensions: an empirical study of the manufacturing sector in malaysia
topic non-financial performance measure
financial performance measure
causal relationship
Malaysia
traditional measurement system
url http://hdl.handle.net/20.500.11937/6995