They meet, they talk … but nothing changes: Meetings as a focal context for studying change processes in organizations

In this chapter, we discuss how meetings relate to organizational change management. We present a coding instrument that assesses meeting talk in terms of change or sustain talk, two psycholinguistic constructs that are supposed to facilitate or inhibit organizational changes and that represent part...

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Main Authors: Klonek, Florian, Paulsen, H., Kauffeld, S.
Format: Book Chapter
Published: 2015
Online Access:http://hdl.handle.net/20.500.11937/69937
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author Klonek, Florian
Paulsen, H.
Kauffeld, S.
author_facet Klonek, Florian
Paulsen, H.
Kauffeld, S.
author_sort Klonek, Florian
building Curtin Institutional Repository
collection Online Access
description In this chapter, we discuss how meetings relate to organizational change management. We present a coding instrument that assesses meeting talk in terms of change or sustain talk, two psycholinguistic constructs that are supposed to facilitate or inhibit organizational changes and that represent participants' readiness versus their resistance to change. We present a step-by-step guideline on how the dynamics of readiness and resistance to change within one meeting can be graphed using a time-sensitive measure that we call the R-index (i.e., for readiness and resistance to change). We show how two theoretical frameworks – Lewin's field theory and the transtheoretical model of change – are related to the operationalization of change talk and sustain talk in meetings. Finally, we discuss how the R-index can be used as a dynamic measure of change readiness in meetings.
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spelling curtin-20.500.11937-699372018-11-28T08:19:15Z They meet, they talk … but nothing changes: Meetings as a focal context for studying change processes in organizations Klonek, Florian Paulsen, H. Kauffeld, S. In this chapter, we discuss how meetings relate to organizational change management. We present a coding instrument that assesses meeting talk in terms of change or sustain talk, two psycholinguistic constructs that are supposed to facilitate or inhibit organizational changes and that represent participants' readiness versus their resistance to change. We present a step-by-step guideline on how the dynamics of readiness and resistance to change within one meeting can be graphed using a time-sensitive measure that we call the R-index (i.e., for readiness and resistance to change). We show how two theoretical frameworks – Lewin's field theory and the transtheoretical model of change – are related to the operationalization of change talk and sustain talk in meetings. Finally, we discuss how the R-index can be used as a dynamic measure of change readiness in meetings. 2015 Book Chapter http://hdl.handle.net/20.500.11937/69937 10.1017/CBO9781107589735.018 restricted
spellingShingle Klonek, Florian
Paulsen, H.
Kauffeld, S.
They meet, they talk … but nothing changes: Meetings as a focal context for studying change processes in organizations
title They meet, they talk … but nothing changes: Meetings as a focal context for studying change processes in organizations
title_full They meet, they talk … but nothing changes: Meetings as a focal context for studying change processes in organizations
title_fullStr They meet, they talk … but nothing changes: Meetings as a focal context for studying change processes in organizations
title_full_unstemmed They meet, they talk … but nothing changes: Meetings as a focal context for studying change processes in organizations
title_short They meet, they talk … but nothing changes: Meetings as a focal context for studying change processes in organizations
title_sort they meet, they talk … but nothing changes: meetings as a focal context for studying change processes in organizations
url http://hdl.handle.net/20.500.11937/69937