Identification complexity and conflict: how multiple identifications affect conflict across functional boundaries
© 2016 Informa UK Limited, trading as Taylor & Francis Group. We integrate insights from the social identity complexity and dual identification literature to explore the influence of workplace identification on cross-functional conflicts at work. We propose that patterns of identification acro...
| Main Authors: | , |
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| Format: | Journal Article |
| Published: |
2017
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| Online Access: | http://hdl.handle.net/20.500.11937/68961 |
| _version_ | 1848761932454035456 |
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| author | Horton, K. Griffin, Mark |
| author_facet | Horton, K. Griffin, Mark |
| author_sort | Horton, K. |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | © 2016 Informa UK Limited, trading as Taylor & Francis Group. We integrate insights from the social identity complexity and dual identification literature to explore the influence of workplace identification on cross-functional conflicts at work. We propose that patterns of identification across multiple identity targets will affect the development of cross-functional conflicts within an organization. We test our hypotheses in a two-wave study of 156 military personnel over a period of 4 months, finding support for our propositions. Specifically, we find that less complex patterns of identification (defined as dominant identification with a single workplace identity) are associated with higher increases in process, task and relationship conflict during cross-functional working, compared to complex patterns of identification (identification with two or three targets) and weak identification. These findings have important implications for cross-functional working, and also provide new insights into the role of identification complexity in shaping workplace outcomes. |
| first_indexed | 2025-11-14T10:39:32Z |
| format | Journal Article |
| id | curtin-20.500.11937-68961 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T10:39:32Z |
| publishDate | 2017 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-689612018-06-29T12:35:25Z Identification complexity and conflict: how multiple identifications affect conflict across functional boundaries Horton, K. Griffin, Mark © 2016 Informa UK Limited, trading as Taylor & Francis Group. We integrate insights from the social identity complexity and dual identification literature to explore the influence of workplace identification on cross-functional conflicts at work. We propose that patterns of identification across multiple identity targets will affect the development of cross-functional conflicts within an organization. We test our hypotheses in a two-wave study of 156 military personnel over a period of 4 months, finding support for our propositions. Specifically, we find that less complex patterns of identification (defined as dominant identification with a single workplace identity) are associated with higher increases in process, task and relationship conflict during cross-functional working, compared to complex patterns of identification (identification with two or three targets) and weak identification. These findings have important implications for cross-functional working, and also provide new insights into the role of identification complexity in shaping workplace outcomes. 2017 Journal Article http://hdl.handle.net/20.500.11937/68961 10.1080/1359432X.2016.1259215 restricted |
| spellingShingle | Horton, K. Griffin, Mark Identification complexity and conflict: how multiple identifications affect conflict across functional boundaries |
| title | Identification complexity and conflict: how multiple identifications affect conflict across functional boundaries |
| title_full | Identification complexity and conflict: how multiple identifications affect conflict across functional boundaries |
| title_fullStr | Identification complexity and conflict: how multiple identifications affect conflict across functional boundaries |
| title_full_unstemmed | Identification complexity and conflict: how multiple identifications affect conflict across functional boundaries |
| title_short | Identification complexity and conflict: how multiple identifications affect conflict across functional boundaries |
| title_sort | identification complexity and conflict: how multiple identifications affect conflict across functional boundaries |
| url | http://hdl.handle.net/20.500.11937/68961 |