Cross-Cultural Web Usability Model

Research shows that different user interfaces are needed for successful communication with different cultural groups, yet studies on cross-cultural website usability are limited. This research works towards creating a culturally sensitive world wide web by addressing the gap with a novel cross-cultu...

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Bibliographic Details
Main Authors: Thompson, Nik, Rukshan, A., Murray, D.
Format: Conference Paper
Published: Springer 2017
Online Access:http://hdl.handle.net/20.500.11937/67776
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author Thompson, Nik
Rukshan, A.
Murray, D.
author_facet Thompson, Nik
Rukshan, A.
Murray, D.
author_sort Thompson, Nik
building Curtin Institutional Repository
collection Online Access
description Research shows that different user interfaces are needed for successful communication with different cultural groups, yet studies on cross-cultural website usability are limited. This research works towards creating a culturally sensitive world wide web by addressing the gap with a novel cross-cultural website usability model. The authors’ prior work evaluated Australian, Chinese, and Saudi Arabian web pages and revealed significant differences in the use of web attributes including: layout, navigation, links, multimedia, visual representation, colour and text. This paper extends those findings by mapping the usage of web attributes with theories of culture to create website design guidelines and a usability measuring instrument. The development of this model includes: evaluation of element use, identification of prominent elements, organisation of cultural factors, organisation of HCI factors, development of design guidelines and development of the usability measuring instrument. This model simplifies the creation of cross-cultural websites, while enabling developers to evaluate page usability for different cultures.
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format Conference Paper
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institution Curtin University Malaysia
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spelling curtin-20.500.11937-677762018-11-27T01:08:07Z Cross-Cultural Web Usability Model Thompson, Nik Rukshan, A. Murray, D. Research shows that different user interfaces are needed for successful communication with different cultural groups, yet studies on cross-cultural website usability are limited. This research works towards creating a culturally sensitive world wide web by addressing the gap with a novel cross-cultural website usability model. The authors’ prior work evaluated Australian, Chinese, and Saudi Arabian web pages and revealed significant differences in the use of web attributes including: layout, navigation, links, multimedia, visual representation, colour and text. This paper extends those findings by mapping the usage of web attributes with theories of culture to create website design guidelines and a usability measuring instrument. The development of this model includes: evaluation of element use, identification of prominent elements, organisation of cultural factors, organisation of HCI factors, development of design guidelines and development of the usability measuring instrument. This model simplifies the creation of cross-cultural websites, while enabling developers to evaluate page usability for different cultures. 2017 Conference Paper http://hdl.handle.net/20.500.11937/67776 10.1007/978-3-319-68786-5_6 Springer restricted
spellingShingle Thompson, Nik
Rukshan, A.
Murray, D.
Cross-Cultural Web Usability Model
title Cross-Cultural Web Usability Model
title_full Cross-Cultural Web Usability Model
title_fullStr Cross-Cultural Web Usability Model
title_full_unstemmed Cross-Cultural Web Usability Model
title_short Cross-Cultural Web Usability Model
title_sort cross-cultural web usability model
url http://hdl.handle.net/20.500.11937/67776