An examination of the links between corporate social responsibility (CSR) and its internal consequences
The purpose of this study is to examine the links between Corporate Social Responsibility (CSR) and its internal consequencesusing the hotel employees' CSR perception, Quality of Working Life (QWL), affective commitment, organizational citizenship behavior (OCB), and job performance. Although C...
| Main Authors: | , , , |
|---|---|
| Format: | Journal Article |
| Published: |
Pergamon
2017
|
| Online Access: | http://hdl.handle.net/20.500.11937/66745 |
| _version_ | 1848761382782107648 |
|---|---|
| author | Kim, H. Rhou, Y. Uysal, Muzaffer Kwon, N. |
| author_facet | Kim, H. Rhou, Y. Uysal, Muzaffer Kwon, N. |
| author_sort | Kim, H. |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | The purpose of this study is to examine the links between Corporate Social Responsibility (CSR) and its internal consequencesusing the hotel employees' CSR perception, Quality of Working Life (QWL), affective commitment, organizational citizenship behavior (OCB), and job performance. Although CSR has been widely studied from the perspective of employees, no previous study has related it to QWL in the field of hospitality research. Applying relevant theories, the study empirically substantiates the connection between the constructs and provides theoretical and practical implications. The results, drawn from data collected from hotel employees in upscale hotels in South Korea, show that hotel employees' CSR perception of the firm positively influences their QWL, affective commitment, and organizational citizenship behavior, which, in turn, enhance their job performance. |
| first_indexed | 2025-11-14T10:30:47Z |
| format | Journal Article |
| id | curtin-20.500.11937-66745 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T10:30:47Z |
| publishDate | 2017 |
| publisher | Pergamon |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-667452018-08-15T05:53:22Z An examination of the links between corporate social responsibility (CSR) and its internal consequences Kim, H. Rhou, Y. Uysal, Muzaffer Kwon, N. The purpose of this study is to examine the links between Corporate Social Responsibility (CSR) and its internal consequencesusing the hotel employees' CSR perception, Quality of Working Life (QWL), affective commitment, organizational citizenship behavior (OCB), and job performance. Although CSR has been widely studied from the perspective of employees, no previous study has related it to QWL in the field of hospitality research. Applying relevant theories, the study empirically substantiates the connection between the constructs and provides theoretical and practical implications. The results, drawn from data collected from hotel employees in upscale hotels in South Korea, show that hotel employees' CSR perception of the firm positively influences their QWL, affective commitment, and organizational citizenship behavior, which, in turn, enhance their job performance. 2017 Journal Article http://hdl.handle.net/20.500.11937/66745 10.1016/j.ijhm.2016.10.011 Pergamon restricted |
| spellingShingle | Kim, H. Rhou, Y. Uysal, Muzaffer Kwon, N. An examination of the links between corporate social responsibility (CSR) and its internal consequences |
| title | An examination of the links between corporate social responsibility (CSR) and its internal consequences |
| title_full | An examination of the links between corporate social responsibility (CSR) and its internal consequences |
| title_fullStr | An examination of the links between corporate social responsibility (CSR) and its internal consequences |
| title_full_unstemmed | An examination of the links between corporate social responsibility (CSR) and its internal consequences |
| title_short | An examination of the links between corporate social responsibility (CSR) and its internal consequences |
| title_sort | examination of the links between corporate social responsibility (csr) and its internal consequences |
| url | http://hdl.handle.net/20.500.11937/66745 |