Predictors of customer acceptance of and resistance to smart technologies in the retail sector

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Predictors of customer acceptance of and resistance to smart technologies in the retail sector

In recent decades, rapid advances in Internet technology have led to numerous innovative smart technologies. This research investigates the customer acceptance of and resistance to smart technologies in the retail sector, by integrating the literature on technology acceptance model, system character...

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Bibliographic Details
Main Authors:	Roy, S., Balaji, M., Quazi, A., Quaddus, Mohammed
Format:	Journal Article
Published:	Pergamon 2018
Online Access:	http://hdl.handle.net/20.500.11937/66639

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