APA (7th ed.) Citation

Woodside, A., Chen, P., De Villiers, R., & Huan, T. (2017). Customer and hospitality service-provider dramas: Stories, experiential learning exercises, and deep assessment.

Chicago Style (17th ed.) Citation

Woodside, Arch, P. Chen, R. De Villiers, and T. Huan. Customer and Hospitality Service-provider Dramas: Stories, Experiential Learning Exercises, and Deep Assessment. 2017.

MLA (9th ed.) Citation

Woodside, Arch, et al. Customer and Hospitality Service-provider Dramas: Stories, Experiential Learning Exercises, and Deep Assessment. 2017.