Key performance indicators for Australian mental health court liaison services

© 2017, © The Royal Australian and New Zealand College of Psychiatrists 2017. Objectives: The aim of this paper is to describe the development and technical specifications of a framework and national key performance indicators (KPIs) for Australian mental health Court Liaison Services (CLSs) by the...

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Main Authors: Davidson, F., Heffernan, E., Greenberg, D., Butler, Tony, Burgess, P.
Format: Journal Article
Published: 2017
Online Access:http://hdl.handle.net/20.500.11937/63352
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author Davidson, F.
Heffernan, E.
Greenberg, D.
Butler, Tony
Burgess, P.
author_facet Davidson, F.
Heffernan, E.
Greenberg, D.
Butler, Tony
Burgess, P.
author_sort Davidson, F.
building Curtin Institutional Repository
collection Online Access
description © 2017, © The Royal Australian and New Zealand College of Psychiatrists 2017. Objectives: The aim of this paper is to describe the development and technical specifications of a framework and national key performance indicators (KPIs) for Australian mental health Court Liaison Services (CLSs) by the National Mental Health Court Liaison Performance Working Group (Working Group). Methods: Representatives from each Australian State and Territory were invited to form a Working Group. Through a series of national workshops and meetings, a framework and set of performance indicators were developed using a review of literature and expert opinion. Results: A total of six KPIs for CLSs have been identified and a set of technical specifications have been formed. Conclusions: This paper describes the process and outcomes of a national collaboration to develop a framework and KPIs. The measures have been developed to support future benchmarking activities and to assist services to identify best practice in this area of mental health service delivery.
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spelling curtin-20.500.11937-633522018-02-06T07:41:15Z Key performance indicators for Australian mental health court liaison services Davidson, F. Heffernan, E. Greenberg, D. Butler, Tony Burgess, P. © 2017, © The Royal Australian and New Zealand College of Psychiatrists 2017. Objectives: The aim of this paper is to describe the development and technical specifications of a framework and national key performance indicators (KPIs) for Australian mental health Court Liaison Services (CLSs) by the National Mental Health Court Liaison Performance Working Group (Working Group). Methods: Representatives from each Australian State and Territory were invited to form a Working Group. Through a series of national workshops and meetings, a framework and set of performance indicators were developed using a review of literature and expert opinion. Results: A total of six KPIs for CLSs have been identified and a set of technical specifications have been formed. Conclusions: This paper describes the process and outcomes of a national collaboration to develop a framework and KPIs. The measures have been developed to support future benchmarking activities and to assist services to identify best practice in this area of mental health service delivery. 2017 Journal Article http://hdl.handle.net/20.500.11937/63352 10.1177/1039856217711052 restricted
spellingShingle Davidson, F.
Heffernan, E.
Greenberg, D.
Butler, Tony
Burgess, P.
Key performance indicators for Australian mental health court liaison services
title Key performance indicators for Australian mental health court liaison services
title_full Key performance indicators for Australian mental health court liaison services
title_fullStr Key performance indicators for Australian mental health court liaison services
title_full_unstemmed Key performance indicators for Australian mental health court liaison services
title_short Key performance indicators for Australian mental health court liaison services
title_sort key performance indicators for australian mental health court liaison services
url http://hdl.handle.net/20.500.11937/63352