Design of a web-based LBS framework addressing usability, cost, and implementation constraints

This research investigates barriers that prevent Location Based Services (LBS) from reaching its full potential. The different constraints, including poor usability, lack of positioning support, costs, and integration difficulties are highlighted. A framework was designed incorporating components ba...

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Main Authors: Delfos, Jacob, Tan, Tele, Veenendaal, Bert
Format: Journal Article
Published: Springer 2010
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/6334
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author Delfos, Jacob
Tan, Tele
Veenendaal, Bert
author_facet Delfos, Jacob
Tan, Tele
Veenendaal, Bert
author_sort Delfos, Jacob
building Curtin Institutional Repository
collection Online Access
description This research investigates barriers that prevent Location Based Services (LBS) from reaching its full potential. The different constraints, including poor usability, lack of positioning support, costs, and integration difficulties are highlighted. A framework was designed incorporating components based on existing and new technologies that could help address the constraints of LBS and increase end-user acceptance. This research proposes that usability constraints can be addressed by adapting a system to user characteristics which are inferred on the basis of captured user context and interaction data. A prototype LBS system was developed to prove the feasibility and benefit of the framework design, demonstrating that constraints of positioning, cost, and integration can be overcome. Volunteers were asked to use the system, and to answer questions in relation to their proficiency and experience. User-feedback showed that the proposed combination of functionality was well-received, and the prototype was appealing to many users. Ground-truths from the survey were related back to data captured with a user monitoring component in order to investigate whether users can be classified according to their context and how they interact. The results have shown that statistically significant relationships exist, and that by using the C4.5 decision-tree, computer proficiency can be estimated within one class-width in 76.7% of the cases. These results suggest that it may be possible to build a user-model to estimate computer proficiency on the basis of user-interaction data. The user model could then used to improve usability through adaptive user-specific customisations.
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spelling curtin-20.500.11937-63342017-09-13T15:53:53Z Design of a web-based LBS framework addressing usability, cost, and implementation constraints Delfos, Jacob Tan, Tele Veenendaal, Bert usability user monitoring user modelling adaptivity LBS positioning This research investigates barriers that prevent Location Based Services (LBS) from reaching its full potential. The different constraints, including poor usability, lack of positioning support, costs, and integration difficulties are highlighted. A framework was designed incorporating components based on existing and new technologies that could help address the constraints of LBS and increase end-user acceptance. This research proposes that usability constraints can be addressed by adapting a system to user characteristics which are inferred on the basis of captured user context and interaction data. A prototype LBS system was developed to prove the feasibility and benefit of the framework design, demonstrating that constraints of positioning, cost, and integration can be overcome. Volunteers were asked to use the system, and to answer questions in relation to their proficiency and experience. User-feedback showed that the proposed combination of functionality was well-received, and the prototype was appealing to many users. Ground-truths from the survey were related back to data captured with a user monitoring component in order to investigate whether users can be classified according to their context and how they interact. The results have shown that statistically significant relationships exist, and that by using the C4.5 decision-tree, computer proficiency can be estimated within one class-width in 76.7% of the cases. These results suggest that it may be possible to build a user-model to estimate computer proficiency on the basis of user-interaction data. The user model could then used to improve usability through adaptive user-specific customisations. 2010 Journal Article http://hdl.handle.net/20.500.11937/6334 10.1007/s11280-010-0090-4 Springer fulltext
spellingShingle usability
user monitoring
user modelling
adaptivity
LBS
positioning
Delfos, Jacob
Tan, Tele
Veenendaal, Bert
Design of a web-based LBS framework addressing usability, cost, and implementation constraints
title Design of a web-based LBS framework addressing usability, cost, and implementation constraints
title_full Design of a web-based LBS framework addressing usability, cost, and implementation constraints
title_fullStr Design of a web-based LBS framework addressing usability, cost, and implementation constraints
title_full_unstemmed Design of a web-based LBS framework addressing usability, cost, and implementation constraints
title_short Design of a web-based LBS framework addressing usability, cost, and implementation constraints
title_sort design of a web-based lbs framework addressing usability, cost, and implementation constraints
topic usability
user monitoring
user modelling
adaptivity
LBS
positioning
url http://hdl.handle.net/20.500.11937/6334