Culture, religiosity, and economic configural models explaining tipping-behavior prevalence across nations

© 2017 Elsevier Ltd Unique from prior research that deconstructs culture into separate attributes and reports on the symmetric “net effect� of each, the current study identifies holistic configurations of culture that account for the prevalence of tipping behaviors across tourism industries. Co...

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Main Authors: Ferguson, G., Megehee, C., Woodside, Arch
Format: Journal Article
Published: Pergamon 2017
Online Access:http://hdl.handle.net/20.500.11937/63023
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author Ferguson, G.
Megehee, C.
Woodside, Arch
author_facet Ferguson, G.
Megehee, C.
Woodside, Arch
author_sort Ferguson, G.
building Curtin Institutional Repository
collection Online Access
description © 2017 Elsevier Ltd Unique from prior research that deconstructs culture into separate attributes and reports on the symmetric “net effect� of each, the current study identifies holistic configurations of culture that account for the prevalence of tipping behaviors across tourism industries. Consistent with the theory that distinct holistic cultures predict tipping and non-tipping behaviors, the findings identify configurations of cultural attributes (e.g. “masculine benevolence�, “feminine benevolence�, and “achieving individualist�) in combination with national religiosity and economic well-being that account for the majority of nations with high prevalence of tipping—as well as configurations (e.g. “collective individualist�) that account for nations with low prevalence of tipping. These configurations provide tourism operators, regulators, service providers and tourists with insight about the drivers of tipping expectations at the national level and therefore enable better management of the tourism experience. The paper also demonstrates the usefulness of a complexity theory approach to explore complex phenomena by revealing holistic configurations of antecedent conditions; identifying multiple configurations that explain the same outcome; demonstrating that configurations for high and low prevalence are asymmetric, and; demonstrating that antecedent conditions operate in opposite ways depending on other ingredients in a configuration.
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spelling curtin-20.500.11937-630232018-02-06T06:23:30Z Culture, religiosity, and economic configural models explaining tipping-behavior prevalence across nations Ferguson, G. Megehee, C. Woodside, Arch © 2017 Elsevier Ltd Unique from prior research that deconstructs culture into separate attributes and reports on the symmetric “net effect� of each, the current study identifies holistic configurations of culture that account for the prevalence of tipping behaviors across tourism industries. Consistent with the theory that distinct holistic cultures predict tipping and non-tipping behaviors, the findings identify configurations of cultural attributes (e.g. “masculine benevolence�, “feminine benevolence�, and “achieving individualist�) in combination with national religiosity and economic well-being that account for the majority of nations with high prevalence of tipping—as well as configurations (e.g. “collective individualist�) that account for nations with low prevalence of tipping. These configurations provide tourism operators, regulators, service providers and tourists with insight about the drivers of tipping expectations at the national level and therefore enable better management of the tourism experience. The paper also demonstrates the usefulness of a complexity theory approach to explore complex phenomena by revealing holistic configurations of antecedent conditions; identifying multiple configurations that explain the same outcome; demonstrating that configurations for high and low prevalence are asymmetric, and; demonstrating that antecedent conditions operate in opposite ways depending on other ingredients in a configuration. 2017 Journal Article http://hdl.handle.net/20.500.11937/63023 10.1016/j.tourman.2017.05.001 Pergamon restricted
spellingShingle Ferguson, G.
Megehee, C.
Woodside, Arch
Culture, religiosity, and economic configural models explaining tipping-behavior prevalence across nations
title Culture, religiosity, and economic configural models explaining tipping-behavior prevalence across nations
title_full Culture, religiosity, and economic configural models explaining tipping-behavior prevalence across nations
title_fullStr Culture, religiosity, and economic configural models explaining tipping-behavior prevalence across nations
title_full_unstemmed Culture, religiosity, and economic configural models explaining tipping-behavior prevalence across nations
title_short Culture, religiosity, and economic configural models explaining tipping-behavior prevalence across nations
title_sort culture, religiosity, and economic configural models explaining tipping-behavior prevalence across nations
url http://hdl.handle.net/20.500.11937/63023