Knowledge transfer: An information theory perspective

© 2017 The OR Society. Personalization and codification are two dominant knowledge transfer (KT) mechanisms found in organizations and organizational networks. This paper proposes a theoretical model of KT that explains organizations' choice of KT mechanisms in terms of the tacitness of knowled...

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Main Authors: Sudhindra, S., Ganesh, L., Kaur, Arshinder
Format: Journal Article
Published: 2017
Online Access:http://hdl.handle.net/20.500.11937/62650
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author Sudhindra, S.
Ganesh, L.
Kaur, Arshinder
author_facet Sudhindra, S.
Ganesh, L.
Kaur, Arshinder
author_sort Sudhindra, S.
building Curtin Institutional Repository
collection Online Access
description © 2017 The OR Society. Personalization and codification are two dominant knowledge transfer (KT) mechanisms found in organizations and organizational networks. This paper proposes a theoretical model of KT that explains organizations' choice of KT mechanisms in terms of the tacitness of knowledge being shared and the corresponding information content. Shannon's entropy, an information theoretical concept, has been used to define the constructs of tacitness and information content and explain their influence on the choice of the corresponding KT mechanisms. Contributions of the paper include (a) use of information content as a predictor of the choice of KT mechanisms, (b) development of an expression for tacitness, and an intuitive explanation of the tacit-explicit continuum, (c) characterization of product variety in terms of information content, and (d) development of a KT theoretical model that can be operationalized for predicting the choice of KT mechanisms in real-life situations.
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spelling curtin-20.500.11937-626502018-02-01T05:58:12Z Knowledge transfer: An information theory perspective Sudhindra, S. Ganesh, L. Kaur, Arshinder © 2017 The OR Society. Personalization and codification are two dominant knowledge transfer (KT) mechanisms found in organizations and organizational networks. This paper proposes a theoretical model of KT that explains organizations' choice of KT mechanisms in terms of the tacitness of knowledge being shared and the corresponding information content. Shannon's entropy, an information theoretical concept, has been used to define the constructs of tacitness and information content and explain their influence on the choice of the corresponding KT mechanisms. Contributions of the paper include (a) use of information content as a predictor of the choice of KT mechanisms, (b) development of an expression for tacitness, and an intuitive explanation of the tacit-explicit continuum, (c) characterization of product variety in terms of information content, and (d) development of a KT theoretical model that can be operationalized for predicting the choice of KT mechanisms in real-life situations. 2017 Journal Article http://hdl.handle.net/20.500.11937/62650 10.1057/s41275-017-0060-z restricted
spellingShingle Sudhindra, S.
Ganesh, L.
Kaur, Arshinder
Knowledge transfer: An information theory perspective
title Knowledge transfer: An information theory perspective
title_full Knowledge transfer: An information theory perspective
title_fullStr Knowledge transfer: An information theory perspective
title_full_unstemmed Knowledge transfer: An information theory perspective
title_short Knowledge transfer: An information theory perspective
title_sort knowledge transfer: an information theory perspective
url http://hdl.handle.net/20.500.11937/62650