Cross-buying After Product Failure Recovery? Depends on How You Feel about It
| Main Authors: | Umashankar, N., Srinivasan, R., Parker, Jeffrey |
|---|---|
| Format: | Journal Article |
| Published: |
Taylor and Franis
2016
|
| Online Access: | http://hdl.handle.net/20.500.11937/62647 |
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