APA (7th ed.) Citation

Zorn, S., Murphy, J., & Nesler, J. (2011). Hesitators – a new consumer type? Direct Marketing Educational Foundation.

Chicago Style (17th ed.) Citation

Zorn, Steffen, J. Murphy, and Jeff Nesler. Hesitators – a New Consumer Type? Direct Marketing Educational Foundation, 2011.

MLA (9th ed.) Citation

Zorn, Steffen, et al. Hesitators – a New Consumer Type? Direct Marketing Educational Foundation, 2011.