Hospitality Management ist mehr als Service Management: Skizzen eines umfassenden Qualitätsansatzes
| Main Authors: | Pechlaner, Harald, Volgger, Michael, Nordhorn, C. |
|---|---|
| Format: | Book Chapter |
| Published: |
Springer
2017
|
| Online Access: | http://hdl.handle.net/20.500.11937/62517 |
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