Do consumers' purchase intentions differ for prototypical and me-too brands in the banking industry

This paper aims to examine the antecedents of purchase intention for their differential impacts between prototypical and metoo brands in the banking industry. To achieve this, a pen and paper survey was administered to a random sample of the population in Western Australia. For the prototypical br...

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Bibliographic Details
Main Authors: Quintal, Vanessa, Phau, Ian
Other Authors: Colin Campbell
Format: Conference Paper
Published: Adilson Borges, Reims Management School, France 2011
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/62299
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author Quintal, Vanessa
Phau, Ian
author2 Colin Campbell
author_facet Colin Campbell
Quintal, Vanessa
Phau, Ian
author_sort Quintal, Vanessa
building Curtin Institutional Repository
collection Online Access
description This paper aims to examine the antecedents of purchase intention for their differential impacts between prototypical and metoo brands in the banking industry. To achieve this, a pen and paper survey was administered to a random sample of the population in Western Australia. For the prototypical brands, extrinsic attributes and perceived risk played influential roles, with extrinsic attributes directly and positively and perceived risk directly and negatively impacting on purchase intention. This raises some concern for the prototypical brand as it suggests that it is highly dependent on its extrinsic attributes to appeal to consumers. For the me-too brands, perceived quality positively mediated the brand familiarity-purchase intention relationship. This is encouraging for the me-too brands as it suggests that in a marketplace where banks are viewed with suspicion, smaller, community me-too brands that are familiar to consumers, enjoy a reputation for service quality that impacts positively on purchase intention.
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spelling curtin-20.500.11937-622992018-02-01T05:22:52Z Do consumers' purchase intentions differ for prototypical and me-too brands in the banking industry Quintal, Vanessa Phau, Ian Colin Campbell risk PROTOTYPICAL Me-too Banking This paper aims to examine the antecedents of purchase intention for their differential impacts between prototypical and metoo brands in the banking industry. To achieve this, a pen and paper survey was administered to a random sample of the population in Western Australia. For the prototypical brands, extrinsic attributes and perceived risk played influential roles, with extrinsic attributes directly and positively and perceived risk directly and negatively impacting on purchase intention. This raises some concern for the prototypical brand as it suggests that it is highly dependent on its extrinsic attributes to appeal to consumers. For the me-too brands, perceived quality positively mediated the brand familiarity-purchase intention relationship. This is encouraging for the me-too brands as it suggests that in a marketplace where banks are viewed with suspicion, smaller, community me-too brands that are familiar to consumers, enjoy a reputation for service quality that impacts positively on purchase intention. 2011 Conference Paper http://hdl.handle.net/20.500.11937/62299 Adilson Borges, Reims Management School, France restricted
spellingShingle risk
PROTOTYPICAL
Me-too
Banking
Quintal, Vanessa
Phau, Ian
Do consumers' purchase intentions differ for prototypical and me-too brands in the banking industry
title Do consumers' purchase intentions differ for prototypical and me-too brands in the banking industry
title_full Do consumers' purchase intentions differ for prototypical and me-too brands in the banking industry
title_fullStr Do consumers' purchase intentions differ for prototypical and me-too brands in the banking industry
title_full_unstemmed Do consumers' purchase intentions differ for prototypical and me-too brands in the banking industry
title_short Do consumers' purchase intentions differ for prototypical and me-too brands in the banking industry
title_sort do consumers' purchase intentions differ for prototypical and me-too brands in the banking industry
topic risk
PROTOTYPICAL
Me-too
Banking
url http://hdl.handle.net/20.500.11937/62299