Unearthing the nature and interplay of quality and safety in construction projects: An empirical study

© 2017 Elsevier Ltd Effective implementation of quality and safety management is essential for ensuring the successful delivery of construction projects. While quality and safety possess a symbiotic relationship, there have been limited empirical lines of inquiry that have examined the nature of int...

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Main Authors: Love, Peter, Teo, P., Morrison, J.
Format: Journal Article
Published: Elsevier BV 2018
Online Access:http://hdl.handle.net/20.500.11937/62237
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author Love, Peter
Teo, P.
Morrison, J.
author_facet Love, Peter
Teo, P.
Morrison, J.
author_sort Love, Peter
building Curtin Institutional Repository
collection Online Access
description © 2017 Elsevier Ltd Effective implementation of quality and safety management is essential for ensuring the successful delivery of construction projects. While quality and safety possess a symbiotic relationship, there have been limited empirical lines of inquiry that have examined the nature of interaction between these constructs. With this mind, quality and safety data derived from 569 construction projects are analyzed. Quality was examined through the lens of non-conformances (NCRs), and safety under the guise of incidents. The quantity, cost and type of NCRs experienced are analyzed (n = 19,314) as well as the type and number of safety incidents (n = 20,393) that occurred. Examples of quality and safety incidents that arose in ‘practice’ are used to provide a contextual backdrop to the analysis that is presented. The analysis revealed that NCRs (e.g. rework, scrap, and use-as-is) were positively associated with injuries (p < .01). Human error is identified as the primary contributor to quality and safety issues, but the organizational and project environment within which people work provides the conditions for them to occur; people make mistakes, but there is a proclivity for organizations to enable them to materialize and result in adverse consequences occurring.
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spelling curtin-20.500.11937-622372019-07-08T05:49:28Z Unearthing the nature and interplay of quality and safety in construction projects: An empirical study Love, Peter Teo, P. Morrison, J. © 2017 Elsevier Ltd Effective implementation of quality and safety management is essential for ensuring the successful delivery of construction projects. While quality and safety possess a symbiotic relationship, there have been limited empirical lines of inquiry that have examined the nature of interaction between these constructs. With this mind, quality and safety data derived from 569 construction projects are analyzed. Quality was examined through the lens of non-conformances (NCRs), and safety under the guise of incidents. The quantity, cost and type of NCRs experienced are analyzed (n = 19,314) as well as the type and number of safety incidents (n = 20,393) that occurred. Examples of quality and safety incidents that arose in ‘practice’ are used to provide a contextual backdrop to the analysis that is presented. The analysis revealed that NCRs (e.g. rework, scrap, and use-as-is) were positively associated with injuries (p < .01). Human error is identified as the primary contributor to quality and safety issues, but the organizational and project environment within which people work provides the conditions for them to occur; people make mistakes, but there is a proclivity for organizations to enable them to materialize and result in adverse consequences occurring. 2018 Journal Article http://hdl.handle.net/20.500.11937/62237 10.1016/j.ssci.2017.11.026 Elsevier BV restricted
spellingShingle Love, Peter
Teo, P.
Morrison, J.
Unearthing the nature and interplay of quality and safety in construction projects: An empirical study
title Unearthing the nature and interplay of quality and safety in construction projects: An empirical study
title_full Unearthing the nature and interplay of quality and safety in construction projects: An empirical study
title_fullStr Unearthing the nature and interplay of quality and safety in construction projects: An empirical study
title_full_unstemmed Unearthing the nature and interplay of quality and safety in construction projects: An empirical study
title_short Unearthing the nature and interplay of quality and safety in construction projects: An empirical study
title_sort unearthing the nature and interplay of quality and safety in construction projects: an empirical study
url http://hdl.handle.net/20.500.11937/62237