A theory of mobile library service delivery

Research indicates there is widespread acceptance that nomadicity of library users is a phenomenon that will continue to increase; however, mobile learning is a resource that relatively few academic libraries appear to be taking advantage of. This paper presents a model developed during an investiga...

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Main Authors: Saravani, S., Haddow, Gaby
Format: Journal Article
Published: Sage 2015
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/6216
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author Saravani, S.
Haddow, Gaby
author_facet Saravani, S.
Haddow, Gaby
author_sort Saravani, S.
building Curtin Institutional Repository
collection Online Access
description Research indicates there is widespread acceptance that nomadicity of library users is a phenomenon that will continue to increase; however, mobile learning is a resource that relatively few academic libraries appear to be taking advantage of. This paper presents a model developed during an investigation using a grounded theory approach into factors that may contribute to the delivery of library services to mobile technologies. A sample of 42 professionally qualified library staff from the Australasian vocational education and training (VET) sector was investigated to determine how confident and capable library staff believed they were to respond to technology advancement challenges and the training and support required for that response. The resulting theoretical model explains the impact of mobile technologies on library services and highlights the complex factors contributing to mobile technology acceptance at both an organisational and individual level. The presence of a series of catalysing impacts forms a central core and their management can enable an organisation to move from a position of uncertainty to one where the consequences of mobile technologies have been normalised.
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spelling curtin-20.500.11937-62162018-04-12T07:22:29Z A theory of mobile library service delivery Saravani, S. Haddow, Gaby library competencies mobile library services Vocational Education and Training libraries technology acceptance mobile technology Capability development Research indicates there is widespread acceptance that nomadicity of library users is a phenomenon that will continue to increase; however, mobile learning is a resource that relatively few academic libraries appear to be taking advantage of. This paper presents a model developed during an investigation using a grounded theory approach into factors that may contribute to the delivery of library services to mobile technologies. A sample of 42 professionally qualified library staff from the Australasian vocational education and training (VET) sector was investigated to determine how confident and capable library staff believed they were to respond to technology advancement challenges and the training and support required for that response. The resulting theoretical model explains the impact of mobile technologies on library services and highlights the complex factors contributing to mobile technology acceptance at both an organisational and individual level. The presence of a series of catalysing impacts forms a central core and their management can enable an organisation to move from a position of uncertainty to one where the consequences of mobile technologies have been normalised. 2015 Journal Article http://hdl.handle.net/20.500.11937/6216 10.1177/0961000615595854 Sage fulltext
spellingShingle library competencies
mobile library services
Vocational Education and Training libraries
technology acceptance
mobile technology
Capability development
Saravani, S.
Haddow, Gaby
A theory of mobile library service delivery
title A theory of mobile library service delivery
title_full A theory of mobile library service delivery
title_fullStr A theory of mobile library service delivery
title_full_unstemmed A theory of mobile library service delivery
title_short A theory of mobile library service delivery
title_sort theory of mobile library service delivery
topic library competencies
mobile library services
Vocational Education and Training libraries
technology acceptance
mobile technology
Capability development
url http://hdl.handle.net/20.500.11937/6216