Examining the role of cues in developing tourism destination loyalty behaviour model: perspective of Cox’s Bazar, Bangladesh

This study examined the role of intrinsic and extrinsic cues in the formation of destination loyalty of Cox’s Bazar, Bangladesh. Two formative (intrinsic and extrinsic cues) and five reflective constructs (quality, risk, sacrifice, satisfaction, and loyalty) were adopted from the literature. The m...

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Main Authors: Hossain, Enayet, Quaddus, Mohammed, Shanka, Tekle
Other Authors: Michael Gross
Format: Conference Paper
Published: University of South Australia 2011
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/61850
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author Hossain, Enayet
Quaddus, Mohammed
Shanka, Tekle
author2 Michael Gross
author_facet Michael Gross
Hossain, Enayet
Quaddus, Mohammed
Shanka, Tekle
author_sort Hossain, Enayet
building Curtin Institutional Repository
collection Online Access
description This study examined the role of intrinsic and extrinsic cues in the formation of destination loyalty of Cox’s Bazar, Bangladesh. Two formative (intrinsic and extrinsic cues) and five reflective constructs (quality, risk, sacrifice, satisfaction, and loyalty) were adopted from the literature. The mixed method approach was used as research design. Religious belief construct generated via field study and incorporated in the loyalty model with other reflective constructs. Fourteen (14) hypotheses were tested to represent the relationships among eight factors. The interrelationships among factors were developed based on literatures and field study. In total 47 measures were used in this study to collect data from 602 visitors. The model was tested employing partial least square (PLS) based structural equation modelling (SEM) approach. The result presented a strong support between ‘perceived satisfaction’ and ‘destination loyalty’. The study also found that perceived quality and perceived sacrifice had direct positive effect on perceived satisfaction. In addition, results proved relationship between both cues and quality in the particular context. Moreover, the relationship between extrinsic cue and satisfaction, and religious belief and sacrifice were newly explored. The findings of this study contribute to determining different constructs and their interrelationships for destination loyalty behaviour model. Implications of the result and future research avenues were discussed including limitations.
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institution Curtin University Malaysia
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publishDate 2011
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spelling curtin-20.500.11937-618502018-02-01T05:20:19Z Examining the role of cues in developing tourism destination loyalty behaviour model: perspective of Cox’s Bazar, Bangladesh Hossain, Enayet Quaddus, Mohammed Shanka, Tekle Michael Gross sacrifice quality cues risks satisfaction loyalty religious belief This study examined the role of intrinsic and extrinsic cues in the formation of destination loyalty of Cox’s Bazar, Bangladesh. Two formative (intrinsic and extrinsic cues) and five reflective constructs (quality, risk, sacrifice, satisfaction, and loyalty) were adopted from the literature. The mixed method approach was used as research design. Religious belief construct generated via field study and incorporated in the loyalty model with other reflective constructs. Fourteen (14) hypotheses were tested to represent the relationships among eight factors. The interrelationships among factors were developed based on literatures and field study. In total 47 measures were used in this study to collect data from 602 visitors. The model was tested employing partial least square (PLS) based structural equation modelling (SEM) approach. The result presented a strong support between ‘perceived satisfaction’ and ‘destination loyalty’. The study also found that perceived quality and perceived sacrifice had direct positive effect on perceived satisfaction. In addition, results proved relationship between both cues and quality in the particular context. Moreover, the relationship between extrinsic cue and satisfaction, and religious belief and sacrifice were newly explored. The findings of this study contribute to determining different constructs and their interrelationships for destination loyalty behaviour model. Implications of the result and future research avenues were discussed including limitations. 2011 Conference Paper http://hdl.handle.net/20.500.11937/61850 University of South Australia restricted
spellingShingle sacrifice
quality cues
risks
satisfaction
loyalty
religious belief
Hossain, Enayet
Quaddus, Mohammed
Shanka, Tekle
Examining the role of cues in developing tourism destination loyalty behaviour model: perspective of Cox’s Bazar, Bangladesh
title Examining the role of cues in developing tourism destination loyalty behaviour model: perspective of Cox’s Bazar, Bangladesh
title_full Examining the role of cues in developing tourism destination loyalty behaviour model: perspective of Cox’s Bazar, Bangladesh
title_fullStr Examining the role of cues in developing tourism destination loyalty behaviour model: perspective of Cox’s Bazar, Bangladesh
title_full_unstemmed Examining the role of cues in developing tourism destination loyalty behaviour model: perspective of Cox’s Bazar, Bangladesh
title_short Examining the role of cues in developing tourism destination loyalty behaviour model: perspective of Cox’s Bazar, Bangladesh
title_sort examining the role of cues in developing tourism destination loyalty behaviour model: perspective of cox’s bazar, bangladesh
topic sacrifice
quality cues
risks
satisfaction
loyalty
religious belief
url http://hdl.handle.net/20.500.11937/61850