An exploratory study of reactive guilt appeals

This study explores the relationships between reactive guilt, attitude towards the brand, inferences of manipulative intent and purchase intentions. Results show no relationship between reactive guilt and purchase intentions. However, attitude towards the brand increased the likelihood of purch...

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Bibliographic Details
Main Authors: Lwin, Michael, Phau, Ian
Other Authors: Erdener Kaynak
Format: Conference Paper
Published: International Management Development Association 2011
Online Access:http://hdl.handle.net/20.500.11937/61650
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author Lwin, Michael
Phau, Ian
author2 Erdener Kaynak
author_facet Erdener Kaynak
Lwin, Michael
Phau, Ian
author_sort Lwin, Michael
building Curtin Institutional Repository
collection Online Access
description This study explores the relationships between reactive guilt, attitude towards the brand, inferences of manipulative intent and purchase intentions. Results show no relationship between reactive guilt and purchase intentions. However, attitude towards the brand increased the likelihood of purchase intentions. The research suggests that reactive guilt appeals are inappropriate for the durable consumer goods advertisements. It raises an interesting question why so many advertisers are utilising this type of guilt appeal to target consumers. Managerial implications and future directions radiating from the results are discussed.
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format Conference Paper
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institution Curtin University Malaysia
institution_category Local University
last_indexed 2025-11-14T10:19:58Z
publishDate 2011
publisher International Management Development Association
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spelling curtin-20.500.11937-616502023-02-02T07:57:35Z An exploratory study of reactive guilt appeals Lwin, Michael Phau, Ian Erdener Kaynak Talha Harcar This study explores the relationships between reactive guilt, attitude towards the brand, inferences of manipulative intent and purchase intentions. Results show no relationship between reactive guilt and purchase intentions. However, attitude towards the brand increased the likelihood of purchase intentions. The research suggests that reactive guilt appeals are inappropriate for the durable consumer goods advertisements. It raises an interesting question why so many advertisers are utilising this type of guilt appeal to target consumers. Managerial implications and future directions radiating from the results are discussed. 2011 Conference Paper http://hdl.handle.net/20.500.11937/61650 International Management Development Association fulltext
spellingShingle Lwin, Michael
Phau, Ian
An exploratory study of reactive guilt appeals
title An exploratory study of reactive guilt appeals
title_full An exploratory study of reactive guilt appeals
title_fullStr An exploratory study of reactive guilt appeals
title_full_unstemmed An exploratory study of reactive guilt appeals
title_short An exploratory study of reactive guilt appeals
title_sort exploratory study of reactive guilt appeals
url http://hdl.handle.net/20.500.11937/61650