APA (7th ed.) Citation

Lwin, M., Phau, I., & Kaynak, E. (2011). An exploratory study of reactive guilt appeals. International Management Development Association.

Chicago Style (17th ed.) Citation

Lwin, Michael, Ian Phau, and Erdener Kaynak. An Exploratory Study of Reactive Guilt Appeals. International Management Development Association, 2011.

MLA (9th ed.) Citation

Lwin, Michael, et al. An Exploratory Study of Reactive Guilt Appeals. International Management Development Association, 2011.