New nursing home residents who have recently been discharged from hospital: survey of GP's and home managers' need for information

This paper reports the results of a questionnaire survey of general practitioners' (GPs'), practice managers' and nursing home managers' opinions about the quality of discharge letters received from care. The survey was focused on patients who have to register with a new GP when...

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Main Authors: Jiwa, Moyez, Newton, P., Mitchell, C., Mathers, N., Platts, M.
Format: Journal Article
Published: Radcliffe Medical Press 2001
Online Access:http://www.ingentaconnect.com/content/rmp/jcg/2001/00000009/00000002/art00002
http://hdl.handle.net/20.500.11937/6164
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author Jiwa, Moyez
Newton, P.
Mitchell, C.
Mathers, N.
Platts, M.
author_facet Jiwa, Moyez
Newton, P.
Mitchell, C.
Mathers, N.
Platts, M.
author_sort Jiwa, Moyez
building Curtin Institutional Repository
collection Online Access
description This paper reports the results of a questionnaire survey of general practitioners' (GPs'), practice managers' and nursing home managers' opinions about the quality of discharge letters received from care. The survey was focused on patients who have to register with a new GP when they are transferred into the nursing home. The overall response rate was 86.6% of practices (n = 111), 77.9% of practice managers and 71.9% of nursing home managers. Almost all the GP respondents stated that they had encountered problems due to a lack of information about nursing home patients newly registered in their practice. The quality of this information appears to have a direct impact on patient care. GPs reported that patients have suffered mishaps (for example having investigations repeated unnecessarily) or being readmitted to hospital. In addition, GPs recount spending time seeking information that could have been made easily available. The majority of all respondents stated that the information took too long to arrive, was illegible and that there was not enough information. We conclude that the speed and quality of information received upon discharge of patients into nursing homes does not currently satisfy those charged with their subsequent care. These findings have implications for clinical governance and our paper could form the basis of a strategy to correct this failing in the NHS.
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spelling curtin-20.500.11937-61642017-01-30T10:51:08Z New nursing home residents who have recently been discharged from hospital: survey of GP's and home managers' need for information Jiwa, Moyez Newton, P. Mitchell, C. Mathers, N. Platts, M. This paper reports the results of a questionnaire survey of general practitioners' (GPs'), practice managers' and nursing home managers' opinions about the quality of discharge letters received from care. The survey was focused on patients who have to register with a new GP when they are transferred into the nursing home. The overall response rate was 86.6% of practices (n = 111), 77.9% of practice managers and 71.9% of nursing home managers. Almost all the GP respondents stated that they had encountered problems due to a lack of information about nursing home patients newly registered in their practice. The quality of this information appears to have a direct impact on patient care. GPs reported that patients have suffered mishaps (for example having investigations repeated unnecessarily) or being readmitted to hospital. In addition, GPs recount spending time seeking information that could have been made easily available. The majority of all respondents stated that the information took too long to arrive, was illegible and that there was not enough information. We conclude that the speed and quality of information received upon discharge of patients into nursing homes does not currently satisfy those charged with their subsequent care. These findings have implications for clinical governance and our paper could form the basis of a strategy to correct this failing in the NHS. 2001 Journal Article http://hdl.handle.net/20.500.11937/6164 http://www.ingentaconnect.com/content/rmp/jcg/2001/00000009/00000002/art00002 Radcliffe Medical Press restricted
spellingShingle Jiwa, Moyez
Newton, P.
Mitchell, C.
Mathers, N.
Platts, M.
New nursing home residents who have recently been discharged from hospital: survey of GP's and home managers' need for information
title New nursing home residents who have recently been discharged from hospital: survey of GP's and home managers' need for information
title_full New nursing home residents who have recently been discharged from hospital: survey of GP's and home managers' need for information
title_fullStr New nursing home residents who have recently been discharged from hospital: survey of GP's and home managers' need for information
title_full_unstemmed New nursing home residents who have recently been discharged from hospital: survey of GP's and home managers' need for information
title_short New nursing home residents who have recently been discharged from hospital: survey of GP's and home managers' need for information
title_sort new nursing home residents who have recently been discharged from hospital: survey of gp's and home managers' need for information
url http://www.ingentaconnect.com/content/rmp/jcg/2001/00000009/00000002/art00002
http://hdl.handle.net/20.500.11937/6164