Adaption, implementation and evaluation of collaborative service improvements in the testing and result communication process in primary care from patient and staff perspectives: A qualitative study

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Adaption, implementation and evaluation of collaborative service improvements in the testing and result communication process in primary care from patient and staff perspectives: A qualitative study

Background: Increasing numbers of blood tests are being ordered in primary care settings and the swift and accurate communication of test results is central to providing high quality care. The process of testing and result communication is complex and reliant on the coordinated actions of care provi...

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Bibliographic Details
Main Authors:	Litchfield, I., Bentham, L., Lilford, R., McManus, R., Hill, Anne-Marie, Greenfield, S.
Format:	Journal Article
Published:	BioMed Central 2017
Online Access:	http://hdl.handle.net/20.500.11937/59783

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