A Decision Support Tool to Define Scope in IT Service Management Process Assessment and Improvement
| Main Authors: | , , , |
|---|---|
| Format: | Conference Paper |
| Published: |
DESRIST
2013
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| Online Access: | http://desrist2013.fi/ http://hdl.handle.net/20.500.11937/58426 |
| _version_ | 1848760256762478592 |
|---|---|
| author | Shrestha, A. Cater-Steel, A. Toleman, M. Tan, Wui-Gee |
| author_facet | Shrestha, A. Cater-Steel, A. Toleman, M. Tan, Wui-Gee |
| author_sort | Shrestha, A. |
| building | Curtin Institutional Repository |
| collection | Online Access |
| first_indexed | 2025-11-14T10:12:54Z |
| format | Conference Paper |
| id | curtin-20.500.11937-58426 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T10:12:54Z |
| publishDate | 2013 |
| publisher | DESRIST |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-584262018-12-14T00:58:22Z A Decision Support Tool to Define Scope in IT Service Management Process Assessment and Improvement Shrestha, A. Cater-Steel, A. Toleman, M. Tan, Wui-Gee 2013 Conference Paper http://hdl.handle.net/20.500.11937/58426 http://desrist2013.fi/ DESRIST restricted |
| spellingShingle | Shrestha, A. Cater-Steel, A. Toleman, M. Tan, Wui-Gee A Decision Support Tool to Define Scope in IT Service Management Process Assessment and Improvement |
| title | A Decision Support Tool to Define Scope in IT Service Management Process Assessment and Improvement |
| title_full | A Decision Support Tool to Define Scope in IT Service Management Process Assessment and Improvement |
| title_fullStr | A Decision Support Tool to Define Scope in IT Service Management Process Assessment and Improvement |
| title_full_unstemmed | A Decision Support Tool to Define Scope in IT Service Management Process Assessment and Improvement |
| title_short | A Decision Support Tool to Define Scope in IT Service Management Process Assessment and Improvement |
| title_sort | decision support tool to define scope in it service management process assessment and improvement |
| url | http://desrist2013.fi/ http://hdl.handle.net/20.500.11937/58426 |