Inside Out: Detecting Learners' Confusion to Improve Interactive Digital Learning Environments

Confusion is an emotion that is likely to occur while learning complex information. This emotion can be beneficial to learners in that it can foster engagement, leading to deeper understanding. However, if learners fail to resolve confusion, its effect can be detrimental to learning. Such detrimenta...

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Main Authors: Arguel, A., Lockyer, L., Lipp, Ottmar, Lodge, J., Kennedy, G.
Format: Journal Article
Published: Baywood Publishing Company Inc. 2017
Online Access:http://hdl.handle.net/20.500.11937/56983
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author Arguel, A.
Lockyer, L.
Lipp, Ottmar
Lodge, J.
Kennedy, G.
author_facet Arguel, A.
Lockyer, L.
Lipp, Ottmar
Lodge, J.
Kennedy, G.
author_sort Arguel, A.
building Curtin Institutional Repository
collection Online Access
description Confusion is an emotion that is likely to occur while learning complex information. This emotion can be beneficial to learners in that it can foster engagement, leading to deeper understanding. However, if learners fail to resolve confusion, its effect can be detrimental to learning. Such detrimental learning experiences are particularly concerning within digital learning environments (DLEs), where a teacher is not physically present to monitor learner engagement and adapt the learning experience accordingly. However, with better information about a learner's emotion and behavior, it is possible to improve the design of interactive DLEs (IDLEs) not only in promoting productive confusion but also in preventing overwhelming confusion. This article reviews different methodological approaches for detecting confusion, such as self-report and behavioral and physiological measures, and discusses their implications within the theoretical framework of a zone of optimal confusion. The specificities of several methodologies and their potential application in IDLEs are discussed.
first_indexed 2025-11-14T10:08:35Z
format Journal Article
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institution Curtin University Malaysia
institution_category Local University
last_indexed 2025-11-14T10:08:35Z
publishDate 2017
publisher Baywood Publishing Company Inc.
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spelling curtin-20.500.11937-569832018-02-08T02:08:10Z Inside Out: Detecting Learners' Confusion to Improve Interactive Digital Learning Environments Arguel, A. Lockyer, L. Lipp, Ottmar Lodge, J. Kennedy, G. Confusion is an emotion that is likely to occur while learning complex information. This emotion can be beneficial to learners in that it can foster engagement, leading to deeper understanding. However, if learners fail to resolve confusion, its effect can be detrimental to learning. Such detrimental learning experiences are particularly concerning within digital learning environments (DLEs), where a teacher is not physically present to monitor learner engagement and adapt the learning experience accordingly. However, with better information about a learner's emotion and behavior, it is possible to improve the design of interactive DLEs (IDLEs) not only in promoting productive confusion but also in preventing overwhelming confusion. This article reviews different methodological approaches for detecting confusion, such as self-report and behavioral and physiological measures, and discusses their implications within the theoretical framework of a zone of optimal confusion. The specificities of several methodologies and their potential application in IDLEs are discussed. 2017 Journal Article http://hdl.handle.net/20.500.11937/56983 10.1177/0735633116674732 Baywood Publishing Company Inc. fulltext
spellingShingle Arguel, A.
Lockyer, L.
Lipp, Ottmar
Lodge, J.
Kennedy, G.
Inside Out: Detecting Learners' Confusion to Improve Interactive Digital Learning Environments
title Inside Out: Detecting Learners' Confusion to Improve Interactive Digital Learning Environments
title_full Inside Out: Detecting Learners' Confusion to Improve Interactive Digital Learning Environments
title_fullStr Inside Out: Detecting Learners' Confusion to Improve Interactive Digital Learning Environments
title_full_unstemmed Inside Out: Detecting Learners' Confusion to Improve Interactive Digital Learning Environments
title_short Inside Out: Detecting Learners' Confusion to Improve Interactive Digital Learning Environments
title_sort inside out: detecting learners' confusion to improve interactive digital learning environments
url http://hdl.handle.net/20.500.11937/56983