Content quality assessment related frameworks for social media

The assessment of content quality (CQ) in social media adds a layer of complexity over traditional information quality assessment frameworks. Challenges arise in accurately evaluating the quality of content that has been created by users from different backgrounds, for different domains and consumed...

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Bibliographic Details
Main Authors: Chai, Kevin, Potdar, Vidyasagar, Dillon, Tharam S.
Other Authors: Osvaldo Gervasi
Format: Book Chapter
Published: Springer 2009
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/5564
Description
Summary:The assessment of content quality (CQ) in social media adds a layer of complexity over traditional information quality assessment frameworks. Challenges arise in accurately evaluating the quality of content that has been created by users from different backgrounds, for different domains and consumed by users with different requirements. This paper presents a comprehensive review of 19 existing CQ assessment related frameworks for social media in addition to proposing directions for framework improvements.