APA (7th ed.) Citation

Bayley, T., Rohani, B., Johansson, A., Caldera, M., & Zepernick, H. (2011). Call quality monitoring for VoIP.

Chicago Style (17th ed.) Citation

Bayley, T., B. Rohani, A. Johansson, Manora Caldera, and H. Zepernick. Call Quality Monitoring for VoIP. 2011.

MLA (9th ed.) Citation

Bayley, T., et al. Call Quality Monitoring for VoIP. 2011.