The impact of a person-centred community pharmacy mental health medication support service on consumer outcomes

© 2017 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. Background: Mental illness is a worldwide health priority. As medication is commonly used to treat mental illness, community pharmacy staff is well placed to assist consumers. Aim: To evaluate the effecti...

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Main Authors: McMillan, S., Kelly, F., Hattingh, H. Laetitia, Fowler, J., Mihala, G., Wheeler, A.
Format: Journal Article
Published: Informa Healthcare 2017
Online Access:http://hdl.handle.net/20.500.11937/55474
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author McMillan, S.
Kelly, F.
Hattingh, H. Laetitia
Fowler, J.
Mihala, G.
Wheeler, A.
author_facet McMillan, S.
Kelly, F.
Hattingh, H. Laetitia
Fowler, J.
Mihala, G.
Wheeler, A.
author_sort McMillan, S.
building Curtin Institutional Repository
collection Online Access
description © 2017 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. Background: Mental illness is a worldwide health priority. As medication is commonly used to treat mental illness, community pharmacy staff is well placed to assist consumers. Aim: To evaluate the effectiveness of a multifaceted, community pharmacy medication support service for mental health consumers. Method: Pharmacists and pharmacy support staff in three Australian states were trained to deliver a flexible, goal-oriented medication support service for adults with mental illness over 3–6 months. Consumer-related outcome measures included perceptions of illness and health-related quality of life, medication beliefs, treatment satisfaction and medication adherence. Results: Fifty-five of 100 trained pharmacies completed the intervention with 295 of the 418 recruited consumers (70.6% completion rate); 51.2% of consumers received two or more follow-ups. Significant improvements were reported by consumers for overall perceptions of illness (p? < ?0.001), the mental health domain of quality of life (p? < ?0.001), concerns about medication (p?=?0.001) and global satisfaction with medication (p? < ?0.001). Consumers also reported an increase in medication adherence (p?=?0.005). Conclusions: A community pharmacy mental health medication support service that is goal-oriented, flexible and individualised, improved consumer outcomes across various measures. While further research into the cost-effectiveness and sustainability of such a service is warranted, this intervention could easily be adapted to other contexts.
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spelling curtin-20.500.11937-554742017-09-13T16:10:06Z The impact of a person-centred community pharmacy mental health medication support service on consumer outcomes McMillan, S. Kelly, F. Hattingh, H. Laetitia Fowler, J. Mihala, G. Wheeler, A. © 2017 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. Background: Mental illness is a worldwide health priority. As medication is commonly used to treat mental illness, community pharmacy staff is well placed to assist consumers. Aim: To evaluate the effectiveness of a multifaceted, community pharmacy medication support service for mental health consumers. Method: Pharmacists and pharmacy support staff in three Australian states were trained to deliver a flexible, goal-oriented medication support service for adults with mental illness over 3–6 months. Consumer-related outcome measures included perceptions of illness and health-related quality of life, medication beliefs, treatment satisfaction and medication adherence. Results: Fifty-five of 100 trained pharmacies completed the intervention with 295 of the 418 recruited consumers (70.6% completion rate); 51.2% of consumers received two or more follow-ups. Significant improvements were reported by consumers for overall perceptions of illness (p? < ?0.001), the mental health domain of quality of life (p? < ?0.001), concerns about medication (p?=?0.001) and global satisfaction with medication (p? < ?0.001). Consumers also reported an increase in medication adherence (p?=?0.005). Conclusions: A community pharmacy mental health medication support service that is goal-oriented, flexible and individualised, improved consumer outcomes across various measures. While further research into the cost-effectiveness and sustainability of such a service is warranted, this intervention could easily be adapted to other contexts. 2017 Journal Article http://hdl.handle.net/20.500.11937/55474 10.1080/09638237.2017.1340618 Informa Healthcare unknown
spellingShingle McMillan, S.
Kelly, F.
Hattingh, H. Laetitia
Fowler, J.
Mihala, G.
Wheeler, A.
The impact of a person-centred community pharmacy mental health medication support service on consumer outcomes
title The impact of a person-centred community pharmacy mental health medication support service on consumer outcomes
title_full The impact of a person-centred community pharmacy mental health medication support service on consumer outcomes
title_fullStr The impact of a person-centred community pharmacy mental health medication support service on consumer outcomes
title_full_unstemmed The impact of a person-centred community pharmacy mental health medication support service on consumer outcomes
title_short The impact of a person-centred community pharmacy mental health medication support service on consumer outcomes
title_sort impact of a person-centred community pharmacy mental health medication support service on consumer outcomes
url http://hdl.handle.net/20.500.11937/55474