Stretch goals and the distribution of organizational performance

Many academics, consultants, and managers advocate stretch goals to attain superior organizational performance. However, existing theory speculates that, although stretch goals may benefit some organizations, they are not a “rule for riches” for all organizations. To address this speculation, we use...

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Main Authors: Gary, M., Yang, Miles, Yetton, P., Sterman, J.
Format: Journal Article
Published: 2017
Online Access:http://hdl.handle.net/20.500.11937/54206
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author Gary, M.
Yang, Miles
Yetton, P.
Sterman, J.
author_facet Gary, M.
Yang, Miles
Yetton, P.
Sterman, J.
author_sort Gary, M.
building Curtin Institutional Repository
collection Online Access
description Many academics, consultants, and managers advocate stretch goals to attain superior organizational performance. However, existing theory speculates that, although stretch goals may benefit some organizations, they are not a “rule for riches” for all organizations. To address this speculation, we use two experimental studies to explore the effects on the mean, median, variance, and skewness of performance of stretch compared with moderate goals. Participants were assigned moderate or stretch goals to manage a widely used business simulation. Compared with moderate goals, stretch goals improve performance for a few participants, but many abandon the stretch goals in favor of lower self-set goals, or adopt a survival goal when faced with the threat of bankruptcy. Consequently, stretch goals generate higher performance variance across organizations and a right-skewed performance distribution. Contrary to conventional wisdom, we find no positive stretch goal main effect on performance. Instead, stretch goals compared with moderate goals generate large attainment discrepancies that increase willingness to take risks, undermine goal commitment, and generate lower risk-adjusted performance. The results provide a richer theoretical and empirical appreciation of how stretch goals influence performance.
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spelling curtin-20.500.11937-542062018-07-06T06:37:20Z Stretch goals and the distribution of organizational performance Gary, M. Yang, Miles Yetton, P. Sterman, J. Many academics, consultants, and managers advocate stretch goals to attain superior organizational performance. However, existing theory speculates that, although stretch goals may benefit some organizations, they are not a “rule for riches” for all organizations. To address this speculation, we use two experimental studies to explore the effects on the mean, median, variance, and skewness of performance of stretch compared with moderate goals. Participants were assigned moderate or stretch goals to manage a widely used business simulation. Compared with moderate goals, stretch goals improve performance for a few participants, but many abandon the stretch goals in favor of lower self-set goals, or adopt a survival goal when faced with the threat of bankruptcy. Consequently, stretch goals generate higher performance variance across organizations and a right-skewed performance distribution. Contrary to conventional wisdom, we find no positive stretch goal main effect on performance. Instead, stretch goals compared with moderate goals generate large attainment discrepancies that increase willingness to take risks, undermine goal commitment, and generate lower risk-adjusted performance. The results provide a richer theoretical and empirical appreciation of how stretch goals influence performance. 2017 Journal Article http://hdl.handle.net/20.500.11937/54206 10.1287/orsc.2017.1131 fulltext
spellingShingle Gary, M.
Yang, Miles
Yetton, P.
Sterman, J.
Stretch goals and the distribution of organizational performance
title Stretch goals and the distribution of organizational performance
title_full Stretch goals and the distribution of organizational performance
title_fullStr Stretch goals and the distribution of organizational performance
title_full_unstemmed Stretch goals and the distribution of organizational performance
title_short Stretch goals and the distribution of organizational performance
title_sort stretch goals and the distribution of organizational performance
url http://hdl.handle.net/20.500.11937/54206