Assessment of the relationship between Knowledge Management and Effectiveness of Intelligent Decision Support System (IDSS) in Iranian Banks

This study has developed a comprehensive integrated research model to determine the impacts of KM on the effectiveness of IDSS and on the quality of decisions that are made using IDSS. Partial least squares (PLS)-based structural equation modelling is employed to test the theoretical model. Results...

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Bibliographic Details
Main Author: Sahraei, Shaghayegh
Format: Thesis
Published: Curtin University 2015
Online Access:http://hdl.handle.net/20.500.11937/54106
Description
Summary:This study has developed a comprehensive integrated research model to determine the impacts of KM on the effectiveness of IDSS and on the quality of decisions that are made using IDSS. Partial least squares (PLS)-based structural equation modelling is employed to test the theoretical model. Results suggest that the use of KM techniques can enhance a bank’s performance if intelligent tools are integrated with the decision support system and appropriately utilized to improve decision quality.