APA (7th ed.) Citation

Gaur, S., Sharma, P., Herjanto, H., & Kingshott, R. (2017). Impact of frontline service employees’ acculturation behaviors on customer satisfaction and commitment in intercultural service encounters. Emerald Group Publishing.

Chicago Style (17th ed.) Citation

Gaur, S., Piyush Sharma, H. Herjanto, and Russel Kingshott. Impact of Frontline Service Employees’ Acculturation Behaviors on Customer Satisfaction and Commitment in Intercultural Service Encounters. Emerald Group Publishing, 2017.

MLA (9th ed.) Citation

Gaur, S., et al. Impact of Frontline Service Employees’ Acculturation Behaviors on Customer Satisfaction and Commitment in Intercultural Service Encounters. Emerald Group Publishing, 2017.